I was really nervous about this.... What I really liked: 1) They are located on medical alley, that is what I call it, right across from CHI hospital. 2) The office was really warm and inviting 3) The doctor, Dr.H. was very friendly and answered all my questions and did not make me feel like my questions were stupid! 4) They walked me through and help me send my paperwork to the state, so now, I just go home and wait on my card. That really eased my anxiety. They even gave me a list to all the Dispensaries that I can chose from. What I did not like: 1) I only wised they had more times to choose from on their site for appointments. I had to take off to make my appointment. But honestly, I was in and out so fast, that it was not a problem.