Great customer Service
Barry and Melissa went through extreme conditions to settle my situation when I arrived. My online order items were not available anymore so they made adjustments with other products that were more expensive and reduced the price to my original order.. thanks for the education and customer service...
r561Boynton Beach
Best staff and selection
Capsules rule
You rule! Thanks for the review.
Official response
Grumpy and Not Feeling Well
I went in there after some phone in order confusion with the call center in Clearwater. Cristina and Faith really helped me out, I was on my lunch break so time was of the essence. They were fast and had my order ready for pick up! Cancer Sucks....fight on!
That's good hear! Thanks for being a Truliever!
Official response
Great customer Service
I went here today for a quick pick up order my sales associate was Ashley she was so great at friendly she got me in and out and I even got a free trulieve rolling tray and lighter and who doesn’t love free goodies was supper happy with her service and how kind and fast she was I look toward to dealing with her again in the future this is my favorite trulieve store 💕
danniibaby21Lake Worth
Great service
Love going here great products, good prices and great staff like Steve he always take care of my needs
traveler317Miami, FL
Best service ever and supper fast
Went here today for a quick pick up order my sales associate name was Raquel she was such a sweet heart supper upbeat and friendly extremely understanding and Very efficient got me in and out of there supper quick just way I like it will deff be returning
danniibaby21Lake Worth
Liz
Great help! Will come back.
My favorite dispensary in Florida by far.
I love this place. They’re by far the most consistent featuring the best flower, crumble, and shatter. Their product line is huge and restock all their stores 3 times a week. They also run sales all the time. Before smokable flower was legal they had a hard time keeping inventory, but since then I haven’t had any problems getting the strains I want. I also hear they take returns if you use carts and they don’t work. Personally I’ve never had a problem though with any of their products. I highly recommend visiting Trulieve, you won’t be disappointed.
TheJesterJackSchenectady
Customer Service
Barry is one of my favorite employees! He is very knowledgeable and smart when it comes to cannabis! I’ve learned so much from him. He also has a great personality. When I go in I’m going to request to have him as my customer service sales rep because he is so great! Would deff recommend this dispensary for wpb fl! Vitor and Melissa are also great. My 3 go to’s if I go to this location! Melissa and Vitor have great customer service as well!!! All three explain everything to you and make sure you leave happy! And they all three have great attitude!
Great experience
Service was fantastic. My girlfriend was a little nervous about the whole experience but was quickly put at ease by Sharon. She was extremely knowledgeable on product and how to explain the effects of each and how they differ. We left feeling totally confident that she purchased the right items. After arriving home, Sharon’s recommendation for day time anxiety (lemon OG kush and Jack Herer) were a big hit. Sharon, thank you again for answering all of our questions and making this a great first experience.
ashton2107West Palm Beach
Great experience at Truelieve!
Love this place. Great product and atmosphere. The staff is super helpful and kind. Liz helped me find my pain relief. She also informed me about different strains and other products. Very satisfied with my visit thanks to Liz, i'll be going back soon!
Thank you so much for the kind words! We're happy to provide comfort and answers, see you soon!
Official response
Quality service quality product
This Trulieve is always fast and has great customer service. I Really like the shatter, Open vape ccell carts and the 9lb hammer flower is a true indica that gives great pain relief. Would be my first recommendation for somebody liking for quality.
We're thrilled you're enjoying them and we appreciate the feedback! See you soon!
Official response
VVery organized
went in today for first time met with Robert. Showed me there products and what he would recommend for my condition. Just charged the stick wanted to use it but even though it shows it is charged once I unplug it the stick will not turn on. I am confused now. And I am in pain :(
Clean and professional
The storefront is discrete, and the staff is very helpful. There is a nice selection of items as well. I will definitely be back.
Thanks for the feedback! See you soon!
Official response
A+ Service
Always a warm welcoming upon entering. Expedient processing with knowledge and updates on new arrivals. Clean. Bright.
alpleasant71West Palm Beach
Thank you for taking the time to leave us this wonderful review!
Official response
Clean,professional, and great customer service
I’m no stranger to MM and I’ve been to other local dispensaries. With that said, the WPB Trulieve location is top notch! From the moment you walk in, you are greeted and provided assistance. You don’t just waltz back and look around like others I’ve been to. You are escorted back by a staff member and brought back to an expert who greets you and asks you what you’re looking for or if you have any experience with MM. From there they answered all my questions, made me feel comfortable and not nervous at all. I was able to get exactly what I wanted and then some and I got educated on items I didn’t know about! Bonus! I saw a young man who’s name escapes me (sorry!) but he was wearing glasses, short hair and extremely polite. I highly recommend this place and will definitely be going there again and telling others about it! Thank you WPB Trulieve! Ashley
aander67Arlington / Alexandria / Fairfax
Thanks for taking the time to leave this awesome review. We are glad to hear you had such an enjoyable experience at our location!
Official response
Friendly Customer Service!!! NEED A $18 CREDIT
I was at the West Palm Beach store around 45 minutes ago 1st time using this dispensary, they were very quick to get my information and get me back with Chanell to place my order. Since it was my 1st time there I got a discount if you spend $150. you get $75 off. I made a mistake in how many I bought and wanted to return one, Amanda came over to help and I believe I was charged too much. I got 5 250mg but returned one so it was $148 Amanda said to give me the discount of $75 because i was going to purchase 2 trulieve bags to make my total $150. Chanell had $110 of my money and returned $22. If you do the math which I admit I didn't do until I got home I should have gotten back back $35 so I should have a credit of $18. Please contact me to resolve, I tried getting in touch with you but wasnt able too. Laurie
LaurieMcDWest Palm Beach
Laurie, Please email customerservice@trulieve.com with your patient number and refer to this review. We will make sure to resolve this matter for you.
Official response
Friendly atmosphere!
This is my go-to store! Everyone is very friendly and knowledgeable. I’ve been going to this location weekly and everyone knows me they all greet me with smiling faces and provide excellent service. I feel like I get an experience when purchasing my medication. I am entirely satisfied with each visit and I want to thank the staff for making this all possible! Thank you west palm Trulieve!
Thanks for the review, zack. We are glad we could provide you with excellent customer service!
Official response
Great Customer Service
I have been to all three dispensaries in Palm Beach County. I find yours to be the friendliest and most knowledgeable. Today's appointment was dealt with expert advice. I left there happy
Leaving happy is what we like to hear! Thanks for the feedback!
Official response
Excellent customer service
John was not only helpful he was knowledgeable about the products. He answered all my questions and gave suggestions for buying first time. He also showed me options I may want to try later after I get acclimated to the product.Everyone here was professional. Highly recommend Trulieve
We TRUly appreciate your recommendation!
Official response
Details
License information
Storefront | Pickup
Medical
Amenities
Accessible
ATM
Medical
Security
Accepts debit
Announcement

The New Tier Structure

The updated Trulieve Rewards program includes four tiers. Every new member starts in the Tru-Member tier and unlocks higher tiers by reaching annual spend milestones:

Tru-Member – automatic enrollment

Tru-Insider – unlocked with $1,250 annual spend

Tru-Elite – unlocked with $2,750 annual spend

Tru-Icon – unlocked with $4,750 annual spend

Tip: Your tier is based on your total Rewards spend within a calendar year.

First-Time Customers


New Patient Discounts

As a new patient, we encourage you to explore new products with the help of our knowledgeable Patient Consultants to find relief that works best for you.

First Purchase – 60% Off

Second Purchase – 50% Off

Third Purchase – 40% Off

Introduction

Wisdom Discount

Customers 55 are eligible for 10% off every day.

Stackable with SNAP or Veteran standard discounts or promotions for up to 30% off.

*This discount is available to patients over the age of 55 or their caregivers, for purchases made on behalf of the patient. Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

New Patient Discounts

Welcome to Trulieve! We’re excited you’re here! As a new patient, we encourage you to explore new products with the help of our knowledgeable Patient Consultants (also known as “budtenders”) to find relief that works best for you.

First Purchase – 60% Off

Second Purchase – 50% Off

Third Purchase – 40% Off

*New three-tiered offers are valid for new customers, effective 5/15/2023 and are not retroactive. Each offer is valid one-time per customer. The New Customer Discounts can be applied to all items except Roll One, clearance items, and Puffco. New Customer Discounts are not stackable with daily product promotions, Rewards points, Veterans Discount, SNAP Discount, Wisdom Discount, Industry Discount, Pediatric Discount, or Employee Discount. Trulieve reserves the right to change or adjust this discount at any time.

Renewal Discount

$75 off $150 Deal | Available to eligible patients who have renewed their OMMU medical card by showing a valid, emailed receipt from the OMMU. Minimum Purchase: $150 after retail value.

*Offer is valid through 12/31/2026. Florida locations only. Transaction must total $150 to be eligible. Available to eligible patients who have renewed their OMMU medical card by showing a valid, emailed receipt from the OMMU. Offer is valid once a year each time the OMMU medical card is renewed. Excludes Roll One, Connected, AlienLabs, Khalifa Kush, & clearance items. Cannot be combined with any other patient discounts, coupon, product promotion or sale. Offer has no cash value.

New Rewards Program 2.0

When you join Trulieve Rewards, you'll earn a point for every dollar spent at any participating location in-store or online. Then, your points add up to dollars-off rewards, like this:

100 pts. = $5 Reward

250 pts. = $15 Reward

500 pts. = $35 Reward

1,000 pts. = $75 Reward

2,000 pts. = $160 Reward

Use them to save money on your favorite products and accessories every time you shop with us.

Refer-a-Friend

Refer a friend to Trulieve Rewards and you both receive 100 points after they sign up and make their first purchase as a member! 100 points is equal to a $5 reward! Refer as many friends as you want and watch the savings stack up.

More Ways to Earn

Get access to members-only benefits like special deals and promos, opportunities for double points*, and more, like bonus points during exclusive events and on your birthday. Plus, sign up today and receive 20 points to get you rolling!

Pediatric Discount

Pediatric patients can receive 20% off every purchase. Stackable up to 30% with SNAP.

*This discount is available to patients under the age of 18 or their caregivers, for purchases made on behalf of patient. Discount will only apply to the pediatric patient's purchase. Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

Industry Discount

Every Tuesday, industry employees and medical providers must present their employee badge or most recent paystub. Discount will not be given if a badge or paystub is not presented. A member of management must validate industry employment and authorize use of the discount.

Excludes Media Company, Labs, Legal groups, Advocacy Groups, Norml, MM4M, Vape shops and any other groups outside MMOs or Medical Marijuana Program Offices.

*Product Exclusions: Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items

Veteran Discounts

We honor our Veteran community! Veterans can receive 20% off every purchase. It’s our way of saying thank you for your service. Can be stacked with Wisdom, or SNAP standard discounts or promotions for up to 30% off.

This discount is not available to the customer’s spouse. Proper Identification for every transaction is required at checkout for savings. Eligible forms of verification include military ID card, VA-issued ID card (VA Healthcare System). Veterans may provide DD Form 214, Veteran's designation on a valid Driver's License, VFW ID card, or American Legion ID card.

*Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

SNAP Discounts

Customers enrolled in the Supplemental Nutrition Assistance Program can receive 10% every order.

Proper Identification for every transaction is required at checkout for savings. Eligible forms of verification: EBT Card.

*Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

Doctor Recertification Discount

In addition to your state medical cannabis card, Florida patients must also have an up-to-date recommendation from their physician known as a certification. Think of these as the “doctor’s orders” detailing what product types and routes of administration are appropriate for your qualifying condition.

Let Trulieve be your first visit when you get recertified! Visit us within 7 days of receiving or renewing your physician certification and get a FREE Pre-Roll, Gummies, or cannabis-infused Chocolate when you spend $75.

*Offer is valid thru 4/30/2026 in Florida locations only. Preroll offer only valid on $13 prerolls. Gummy offer excludes Live Rosin gels, RSO gels, & Fast-acting gels. Offer has no cash value. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Trulieve, subsidiaries, affiliates, parent companies and third parties on behalf of Trulieve have the right to end or modify any offer at any time. Other restrictions may apply. Please see dispensary associate for more details. Product variety, availability and THC% may vary by location.


About us


Our Mission

Our mission is to provide compassionate care patients can trust when traditional medicine is not enough. Our specially-trained staff works hand-in-hand with YOUR physician to provide the right products and the correct dosage to ensure you get the compassionate care you need.

Where Science Meets Nature

Trulieve products are hand-grown and specially cultivated in a state-approved, climate-controlled environment to ensure purity and safety. We leave nothing to chance while letting nature do her work.

Relief You Can Rely On

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our low-THC/CBD products are available for patients who need non-euphoric care.

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Trulieve West Palm Beach Dispensary

Trulieve West Palm Beach Dispensary

Dispensary
In-store purchases only
Medical patients only
Menu not available
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See the map

Store details

Amenities
Accessible
ATM
Medical
Security
Accepts debit
Introduction

Wisdom Discount

Customers 55 are eligible for 10% off every day.

Stackable with SNAP or Veteran standard discounts or promotions for up to 30% off.

*This discount is available to patients over the age of 55 or their caregivers, for purchases made on behalf of the patient. Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

New Patient Discounts

Welcome to Trulieve! We’re excited you’re here! As a new patient, we encourage you to explore new products with the help of our knowledgeable Patient Consultants (also known as “budtenders”) to find relief that works best for you.

First Purchase – 60% Off

Second Purchase – 50% Off

Third Purchase – 40% Off

*New three-tiered offers are valid for new customers, effective 5/15/2023 and are not retroactive. Each offer is valid one-time per customer. The New Customer Discounts can be applied to all items except Roll One, clearance items, and Puffco. New Customer Discounts are not stackable with daily product promotions, Rewards points, Veterans Discount, SNAP Discount, Wisdom Discount, Industry Discount, Pediatric Discount, or Employee Discount. Trulieve reserves the right to change or adjust this discount at any time.

Renewal Discount

$75 off $150 Deal | Available to eligible patients who have renewed their OMMU medical card by showing a valid, emailed receipt from the OMMU. Minimum Purchase: $150 after retail value.

*Offer is valid through 12/31/2026. Florida locations only. Transaction must total $150 to be eligible. Available to eligible patients who have renewed their OMMU medical card by showing a valid, emailed receipt from the OMMU. Offer is valid once a year each time the OMMU medical card is renewed. Excludes Roll One, Connected, AlienLabs, Khalifa Kush, & clearance items. Cannot be combined with any other patient discounts, coupon, product promotion or sale. Offer has no cash value.

New Rewards Program 2.0

When you join Trulieve Rewards, you'll earn a point for every dollar spent at any participating location in-store or online. Then, your points add up to dollars-off rewards, like this:

100 pts. = $5 Reward

250 pts. = $15 Reward

500 pts. = $35 Reward

1,000 pts. = $75 Reward

2,000 pts. = $160 Reward

Use them to save money on your favorite products and accessories every time you shop with us.

Refer-a-Friend

Refer a friend to Trulieve Rewards and you both receive 100 points after they sign up and make their first purchase as a member! 100 points is equal to a $5 reward! Refer as many friends as you want and watch the savings stack up.

More Ways to Earn

Get access to members-only benefits like special deals and promos, opportunities for double points*, and more, like bonus points during exclusive events and on your birthday. Plus, sign up today and receive 20 points to get you rolling!

Pediatric Discount

Pediatric patients can receive 20% off every purchase. Stackable up to 30% with SNAP.

*This discount is available to patients under the age of 18 or their caregivers, for purchases made on behalf of patient. Discount will only apply to the pediatric patient's purchase. Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

Industry Discount

Every Tuesday, industry employees and medical providers must present their employee badge or most recent paystub. Discount will not be given if a badge or paystub is not presented. A member of management must validate industry employment and authorize use of the discount.

Excludes Media Company, Labs, Legal groups, Advocacy Groups, Norml, MM4M, Vape shops and any other groups outside MMOs or Medical Marijuana Program Offices.

*Product Exclusions: Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items

Veteran Discounts

We honor our Veteran community! Veterans can receive 20% off every purchase. It’s our way of saying thank you for your service. Can be stacked with Wisdom, or SNAP standard discounts or promotions for up to 30% off.

This discount is not available to the customer’s spouse. Proper Identification for every transaction is required at checkout for savings. Eligible forms of verification include military ID card, VA-issued ID card (VA Healthcare System). Veterans may provide DD Form 214, Veteran's designation on a valid Driver's License, VFW ID card, or American Legion ID card.

*Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

SNAP Discounts

Customers enrolled in the Supplemental Nutrition Assistance Program can receive 10% every order.

Proper Identification for every transaction is required at checkout for savings. Eligible forms of verification: EBT Card.

*Excludes Roll One, Connected Cannabis, AlienLabs, Khalifa Kush, and clearance items.

Doctor Recertification Discount

In addition to your state medical cannabis card, Florida patients must also have an up-to-date recommendation from their physician known as a certification. Think of these as the “doctor’s orders” detailing what product types and routes of administration are appropriate for your qualifying condition.

Let Trulieve be your first visit when you get recertified! Visit us within 7 days of receiving or renewing your physician certification and get a FREE Pre-Roll, Gummies, or cannabis-infused Chocolate when you spend $75.

*Offer is valid thru 4/30/2026 in Florida locations only. Preroll offer only valid on $13 prerolls. Gummy offer excludes Live Rosin gels, RSO gels, & Fast-acting gels. Offer has no cash value. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Trulieve, subsidiaries, affiliates, parent companies and third parties on behalf of Trulieve have the right to end or modify any offer at any time. Other restrictions may apply. Please see dispensary associate for more details. Product variety, availability and THC% may vary by location.


About us


Our Mission

Our mission is to provide compassionate care patients can trust when traditional medicine is not enough. Our specially-trained staff works hand-in-hand with YOUR physician to provide the right products and the correct dosage to ensure you get the compassionate care you need.

Where Science Meets Nature

Trulieve products are hand-grown and specially cultivated in a state-approved, climate-controlled environment to ensure purity and safety. We leave nothing to chance while letting nature do her work.

Relief You Can Rely On

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our low-THC/CBD products are available for patients who need non-euphoric care.

First-Time Customers


New Patient Discounts

As a new patient, we encourage you to explore new products with the help of our knowledgeable Patient Consultants to find relief that works best for you.

First Purchase – 60% Off

Second Purchase – 50% Off

Third Purchase – 40% Off