Yes I stopped in last week and to my surprise I was very happy with the service and the prices. Also they had Top shelf Bud ! I’m going back again I recommend highly. Big. AL N.Y. God Bless be Responsible and respectable always !

I love that everything you buy from them, is made right there on the property. Its all their own products. High quality products. Each strain does exactly what the description says it will. Temescale seems to get their products from multiple sources... NOT a fan of that. It’s basically like home cooking vs fast food... I’ll take the home cooking any day !! Love Berkshire Roots. I don’t care how many shops open in town , I won’t go anywhere else. Patient for life!!

i have been visiting for over a month with my best friend. we find them friendly, helpful, with good advise, and lots of good deals with good selections.

The decor and employees are OUTSTANDING! But their product is even better!?!! The best around, won't shop anywhere else! If you're not shopping with them, you're missing out.

I think it’s a great idea to have an express line ,so you can call your order in and they text you back , and then you don’t have to wait in line outside or inside for that matter .... UNTIL You get behind the medical line now because that register is part of the express line . So now instead of in and out I’m waiting in line for 23miutes in THE EXPRESS line. I’ve got people who where outside in line already in there car and gone ... I-was Pissed! Then the staff was trying to make up some excuse. Point is EXPRESS means In and out quick service. All I ask is if your going to have an express line make sure it’s just express not the medical line where the Staff becomes there Dr. and Psychologist, and Counselor and Babysitter C’mon man I just want to get my reefer 👮🏼‍♂️

The sacari shatter is top notch. You gotta try it. Totally worth the drive. Staff was super helpful as well.

Honestly I’m sorry hear if anyone had bad results here bc this place has fire in-house product….. lot better than anything in proximity… high quality product low prices for indoor ….. I don’t wanna pay indoor prices for green house and this place got the inssss

After buying infused hot cocoa I could not open per package directions I ended up cutting it open and spilling some while transferring it to another container, so I reached out to BR and in less than 24hrs I had a human response and soon after that I had a phone call from Kathy in marketing giving me my money back and some merch thrown in too! As Kathy thanked me for reaching out she also said they can't fix what they don't know, which is refreshing after being ignored for so long at other businesses. Thank you for the positive experience!!

Beautiful and beautiful and beautiful

One of my favorite things other than the products is how helpful and kind the staff always is. I have a lot of questions so their patience is appreciated!

We ordered online before going in and our orders were ready in about 15 minutes. Very nice store and the staff was super friendly. Great selection of things to chose from.

Great Bud tenders. I have traveled to Western Mass to stay with friends who recommended Berkshire Roots. I started using the soothing stick on my hip for arthritis. In the past few years I have had several friends and relatives try this and everyone of them has had success. I can now get this product in East Boston my only complaint is that in EB I can't use my medical card.

I just wanted to say how awesome it was coming from Florida on vacation to our lake house in upstate NY and surching online for a high rated shop we could go into and buy legally for our first time! We never once felt rushed or uncomfortable by your awesome staff :) Very impressed! During our vacation we made 3 trips Berkshire Roots❤️ Thank you for making our first experience awesome! We will defiantly be back!! ⭐️⭐️⭐️⭐️⭐️

Love this place, very knowledgeable staff and great product selection.

One of the best in state for medical. Product is strong and precise in effect. Staff is professional and knowledgeable, always willing to answer any questions given. One thing I do enjoy about the menu is that it lists the effects of each strain right below the strain name so you can find what you are searching for based on effect. I do wish that they would have more of a variety of strains, but I suspect that this will happen once they go rec. Highly recommended!

Berkshire Roots staff is the best of the best. Their knowledge of each product is second to none and their passion for each and every patient is out of this world. They take the time to really listen to each individual and pair the best products for that person's needs. Their seed to sale operation is the best in Massachusetts! If you haven't been yet, what are you waiting for! Berkshire Roots is the place to be! Keep up the amazing job!

I've been a patient for a year and sampled chocolates, caramels and gummies from dispensaries throughout Mass. Have to say - the product at Berkshire Roots has the best texture, taste and consistency that I've tried. Their budtenders are notably the most knowledgeable I've come across as well.

Staff here is so warm and welcoming. Very nice product line and a senior discount (wisdom discount as I was told) 😉 place is comfortable too. The best vape pen and cartridges too and a bit less costly than the only other dispensary in Berkshire county.

I visited Berkshire Roots and was very impressed with the building security and friendly staff. I was able to purchase a variety of different strands and saved a bunch of money on my first purchase.👍😄✌

I discovered their Full Spectrum gummies back when they distributed to other dispensaries - even though I now can’t find them anywhere else, I’m still happy to drive pretty far out of my way to come get them here! Its an amazing buzz and they help me sleep better than anything else I’ve tried. The staff and decor are awesome. Only reason I’m giving four stars instead of five is because when they distributed before Covid, I only had to drive 40 mins to purchase their product. Now I’m driving nearly two hours each way to stock up. Worth it - I just wish it was more convenient to find!