Hey there, We carry 6 different companies' carts. It would be super helpful if we knew which company, which strain, and type of cart you were unhappy with so that we can resolve this issue. We are super sorry that you didn't like the cart. If you ever have an issue with a product we carry, we always ask that you talk to us directly so that we can better assist you (and notify the appropriate vendor of a bad product). With very little information we cannot effectively resolve this issue. Feel free to stop in or give us a call so we can get to the bottom of this.