Place has great prices and alot of products. The first experience was great. The guy helped me, build rapport, and introduced me to new products and merch. It made me want to return for more products. However, the second trip around, the lady rep that helped me was super rude, pushy and rushed me through everything. My anxieties were sky rocketing. She never let me explain anything or even browse the store on my own. I was so ready to leave that place that I stopped shopping and left immediately. I would say the main flaw is staff or staff training. She could make a company lose alot of money!