3 people thought this review was helpful
I extremely rare to give a negative review of a business, but rarely do I receive such poor services. Here are the reasons I would implore anyone with such a wide variety of choices in the industry, to make a different one. In an industry that started with such good intentions, I feel like it is going to be overrun by a corporate culture that will have only the bottom line as the single goal of providing this service... Money. * This company is (or is looking to be) a giant corporation, with all the policies and soul of such a company * Their return policy on clones is insufficient to identify problems that may be inherited with the product, such as disease and pest * Their phone number ends up at a call center.... You cannot call the store directly * I was told one thing by the people at the call center, and another by the people at the store (the reason this is important is listed below * Their staff is completely unqualified to be giving advice, or even selling clones or anything related to the grow side of cannibis. Buy at your own risk. * The company stopped communicating with me as I tried to find a solution to the problem Here are the details of my experience. I understand most people are going here to buy on the consumption side. The store is fine for that, but please support your local stores. ===================== I have been reluctant to get clones from a dispensary, or any large shop, because of the risk of disease, or pest infestation. I know it is very difficult to prevent, but I thought I would take a chance. I have gotten clones from dispensaries twice before this, and was 50/50. The time I did come home with mites, I was dissappointed, but the shop who sold them to me were very understanding, and offered me a full refund. So I thought the risk was pretty low. When I purchased these particular plants, I talked to someone at the store who seemed fairly knowledgeable, was confident there were no pests, and who did specify that there was a 7 day exchange policy. I mentioned that 7 days was probably not enough time to either find pests directly, or see the symptoms, and the sales guy agreed. I decided it was worth the chance. About 10 days in, I noticed damage to leaves. I diagnosed the problem to either thrip, or mite, but I could not find the actual pests. I started a regiment of neem oil on a daily basis, but could not alleviate the infestation. It was past the 7 day exchange period. A few days later I was able to get a microscope, at which time I was able to clearly identify thrip. At that point I started to consider talking to The Green Solution. I called the call center, and talked to someone (I should have gotten a name), who mentioned that the store has done exchanges in the past after the 7 days. He talked to his manager, who said that he (his manager) would contact the Ft Collins shop, and let them know I would be coming in to discuss an exchange. This left me optimistic. I explained that I would have to uproot the plants. So I pulled my plants, and took them into the store. Nothing. There was no communication, and the manager of the Ft Collins store said there is a no exception policy, and there was nothing I could do. There were no questions surrounding the infestation, around my experience, or even concern that the supply chain might be contaminated. That all left me a little frustrated, as I now had infested plants, that were uprooted and sitting in a paper bag. The value of that is 0. I dont understand is why a company would not work with me. Things should not be black and white in business, and especially in a competitive business where brand reputation, and customer satisfaction probably go a long way.
2 people thought this review was helpful
This place is for people on vacation. If you really like quality Cannabis don’t come here they grow their weed with ingredients that mass produce Cannabis it’s not organic
4 people thought this review was helpful
You have been open for nearly two months now. Don't you think it's time to add your menu now? Not that it matters to me. I visited your establishment exactly one time. I was not impressed. I'm a Med patient. Your store is great for clueless tourists with too much money and not enough time to properly research dispensaries in town or recent transplants who are still trying to make sense of legal cannabis in Colorado. You know what? Add a menu. Don't add a menu. I'm not coming back to your store either way.
3 people thought this review was helpful
Not horrible just not impressed. Did not enjoy the flower I purchased Zero parking. Threw out the joint I bought after a few hits.
A very classy place, all of their products are present very nicely. an example bud and a screen behind it giving you various information on the screen, my bud tender was beyond helpful and knowledgeable. Definitely will be returning! Only wish they had the menu on weed apps, however it's easily accessible on their site, lots of options and choices all in stock.
Staff was fantastic Brett was very knowledgeable. Unreal amount of selection, edibles seemed to be cheaper than most, bud was about same, and the concentrate...bout lost my shit! Haha soo many choices, and he could rattle off every different way they extract em! I woulda been all 5 * but I personally won't pay more than 10-12 for high quality. Tried some "ground" bud, had more stems than anything. You are required to bring their carry out bag which I think is lame, only place I've been in town to do so. Overall I'm on the fence, great place and staff but prices are a bit higher. Also not really one for bud becoming a chain store thing, was a bit put off when I was told they have 13 in CO.
really interested in a new shop in town, but as everyone knows, time is money. Why come in and MAYBE leave with something when there's 5 other shops in town, who have menus, where I can visit and know I'm leaving with something? noticed this isn't just the foco solution that doesnt have a menu either, what gives?