21627 DEVONSHIRE ST. CHATSWORTH CA 91311 OPEN 365 DAYS A YEAR!
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I drove a distance today to get some medicine after a friend of mine told me how great the prices are. They specifically mentioned the hash rosin at a price of 45$ a gram. It was impossible to convey this to my budtender because the music was so loud. As a new member I was greeted with a sigh and then asked me what I wanted for my first time gift. I chose .3 of shatter. And asked about rosin. Several times and couldn't hear anything over the music. Eventually she pointed me towards the rosin. Which was 30 dollars more than I expected :/ I went for the crumble instead. The crumble is very high quality for the money. In conclusion not going to be driving back for this place unless it's super convenient. There were no prices on the weepmaps and my particular bud tender did not seem enthusiastic at all and didn't show me what there was. It wouldn't of mattered because I couldn't hear her over the generic hip hop. Bonus points for the checkout lady for being nice to me at the very end.
Hello Nobodysbass, our apologies that you didn't have an ideal experience here at Strain. If the music was too loud and you had asked to turn it down or off we would have been happy to do so for you as we do that regularly for any of our patients with hearing difficulties. We really try to do whatever is necessary to accommodate our patients when they ask for it. We just added a new wheelchair ramp because one of our handicapped patients requested it. You just need to let us know what you need.
As for the 45/gram of Rosin that was a deal that was being run on a patient appreciation day run by NATIV (a rosin company) that was only available as a promo that day. We try to stock meds in all donation ranges but 45 for a gram of rosin is a ridiculously low ticket. A list of our upcoming demo days can be found on our weed maps or Facebook pages. We have a different company come in every Friday and Saturday between 4 and 7 pm, and occasionally some at different days/times. There will be another NATIV demo day on the 9th of December if you'd like to come in to get the special you were originally looking for.
We sincerely apologize if any of our staff were not able to assist you to your liking. We genuinely try to train all of our bud tenders (even to the point of having mandatory product-knowledge classes) to be exceptional, so it upsets me to hear that this happened. Do know it will be brought up in our next meeting to prevent any possible future occurrences.
We're glad you like our crumble and would love to invite you to come back to us again if you're ever in the area. Just let our receptionists know what happened and they'll ensure that you're helped by our most seasoned staff or a manager.
Hope you have a great rest of your day,
this place is lit, if u like something they don't have the can most likely get it for you.. bud tenders are helpful and kind! I always feel at home here thanks Strain!!
We love you feel that way, because Strain IS your second home! And yes, we will always search high and low to find whatever specific meds you need. See you soon!
today went in got dank cause the bud tenders recommendation also got a gram of wax for free! I would've gotten a shirt too but I forgot :[ thank you regardless! I will definitely return
I love everyone here, even the security guards are amazing! Sal and Patrick are the kindest, most helpful bud tenders ever. They def know what's up. They take the time to show me all the different options I might not have seen, and not only do they make sure I leave satisfied everytime- I can tell they genuinely care about weather the patients are happy or not. It's definitely a blessing whenever they're working! :)
Awwww yes! We feel that love. And we're proud of it, because we have a staff with people like Patrick and Sal who truly excel at what they do. It's what we pride ourselves on here at Strain... not just being "bud tenders" but really being "medical advisors". So to hear we're doing what we believe in, it's beautiful! Thank you!
I just moved out here a few weeks ago first shop I hit up was this place As soon as I go in I was help by a bud tender named Barbara she help me get everything I was looking for
Welcome to our neighborhood! Glad we were able to take care of you so well! Barbara is great at helping you find the best possible meds for YOU. That's what we aim for, everytime. Hope to see you soon!
I come here a lot. They're a little expensive but they have very good quality weed.
Glad to have you! Just know we keep all of our meds at the lowest possible donation (considering we're one of the few pre-ICO collectives that actually pays 100% of our city and state taxes) while maintaining the highest quality possible. Quality over quantity right? Thanks for the love!
The only problem "WAS" parking. Now it's accessible and under control.
Always great budtenders. Always a good vibe.
Vibes are just as important as the flower.
Keep it up!
Thank you so much for this comment. We've been working hard to settle parking issues so it's really great to hear that it's working. So happy to hear that you love us and dig our vibes buddy! Cheers
Great selection, bud tender Barbara was amazing did a great job on making me want to get more lol very friendly and professional.
Beautiful! We love it when we can nail exactly what you want. Thanks for the love!
best shop I ever been to straight up! price are legit!! the staff really awsome as well ,if u like that fire!! strian the place for u:)
Thank you! We appreciate the love! An we're gonna keep bringing that fire :)