Thank you for sharing your feedback, and I sincerely apologize for the confusion and frustration you experienced during your visit. We take all customer concerns seriously and I assure you that what you described is not the standard of service we strive to provide. I want to clarify that the price discrepancy you encountered was not intentional, and I apologize for any misunderstanding that occurred at the time. We are investigating the situation to ensure this does not happen again in the future. Regarding the receipt, I deeply regret the inconvenience it caused, as we have some new employees and had the receipt paper backwards. We truly appreciate your business and feedback, and I understand your decision not to return. However, I would like to invite you to reach out directly so we can resolve any outstanding concerns. If you would like, we can arrange for a follow-up to ensure this situation is fully addressed. Your satisfaction is our priority, and we hope to have the opportunity to make this right. If you do decide to come back ask for Brook and hopefully try and fix this. Thank you again for bringing this to our attention.