I was so nervous to go in, literally sat in the parking lot for a few minutes (even though the storefront was bright and classy.) I called from the parking lot to make sure they had an atm, but the front desk informed me they also accepted debit cards (yay!) The cheerful voice on the other end of the phone already had me feeling welcomed. From the second I walked in, everyone seemed excited to see me and help me through the process. Even in my indecisiveness, no one rushed me or made me make choices that I didn’t have the experience to make. My budtender was receptive, knowledgeable - even gave me personal reviews and experiences from the products - and really patient. Everyone explained everything every step of the way. The rewards program and daily discounts are all really great, and I can’t wait to go back!