Left me waiting at curbside pickup for a half hour and then gave me the wrong weed bag and I didn't notice until I opened it

StonerchickalldayCerritos, CA

never received confirmation had to still wait in line and was skipped twice need a online order line whats the point if i still have to wait

gabez94Westminster / Fountain Valley - Doctors

We sincerely apologize for the inconvenience and frustration you experienced with your online order. You’re absolutely right — online ordering should make your visit faster, not slower. Thank you for sharing this feedback; it helps us identify where we can improve our process and ensure customers are prioritized appropriately. We’ll review this with our team to prevent it from happening again. We appreciate your patience and hope you’ll give us another chance to provide the smooth, efficient experience you deserve.

Official response

Customer service

Great customer service i will definitely be picking up from here again.

FQ1950Cerritos

Thank you for leaving us a review! Have a great rest of your day and see you soon.

Official response

She's one of the best ones there. Good vibes and great energy as soon as you check in.

Miranda8842Stanton, California

Thank you for your kind words! We’re so glad our team made your visit welcoming with good vibes and great energy. We appreciate your support and look forward to seeing you again soon.

Official response

❤️

Love this place.

UchiieeAnaheim

Good morning Uchiiee, thank you for leaving a 5 star review! We hope to see you soon and make sure to downland our HAVEN app to keep track of your points! -Haven Paramount

Official response

long timer

I like the products and service and will be back Soon!

branededdadLong Beach, CA

Hello Branededdad! Thank you very much for your Weedmaps review and your continuing support! Don't forget to bring in a new friend with you for referral rewards. Have a great day and stay safe as we look forward to your next visit! - Haven Paramount

Official response

Customer service

Good customer service and good product.

FQ1950Cerritos

Hello and thank you for your Weedmaps review! Happy to hear you are enjoying your friendly neighborhood dispensary! Be sure to bring a new friend with you on your next visit for referral rewards! Stay safe. - Haven Paramount

Official response

Curbside pickup

Their curbside pick up was nice. There used to be a security guard outside and would see when curbside pick up cars would arrive. But now there isn’t anyone outside and I’ve been calling the store. Been waiting for my current order (this is a past) for 15minutes. It’s been like this the last 3x I came. Going to start checking out other places. Oh, I can’t get off because I have a sleeping kid in the car.

es624Santa Fe Springs

I made an account just to post this … look whatever happened to ya I hope ya fix it selling old weed at them high prices is not it bought some weed couple days ago PTO why the back say package 7/20/25 idk why but most of the bagged weed ya sell is old but jars are coo but every bagged up weed I bought has just been old weed and trust me I’ve coming here since it opened weed was good back then use to be line of ppl outside this use to be my favorite place no I don’t want my money back or any discount I just want ya to do better ya gotta take that old weed out of stock and if anyone is reading this whatever weed they have on display is the actual weed whatever they give u may not be so open whatever product u have before u leave

Weedman1on1Fontana

Thank you for taking the time to leave such detailed feedback and for being a loyal customer over the years. We truly appreciate your honesty and understand your concerns regarding the freshness of some of our bagged products. Quality is extremely important to us, and your comments highlight an area where we need to do better. We’ll be reviewing our stock management to ensure that only fresh, top-quality products are available and that customers receive what’s displayed. Your feedback helps us improve, and we hope to regain your trust as a go-to destination for great cannabis.

Official response

HAVEN!!

I know there can be a lot of confusion as to why things cost more how come there is so much tax well i must say you would be a fool if you think it’s haven putting the tax on . Haven is doing everything possible to benefit the people. The young man Justin on the floor did an exceptional job finding what I was looking for and it’s been working I had no idea what to get or do and I’m amazed on the knowledge on that kid. Great job haven!

KnowYoSmoke

Thank you so much for your uplifting comment and shedding some light on the taxes all legal dispensaries have to pay. In order for us to be a truly compliant business, taxes must be paid. We definitely do our best to combat those taxes and make cannabis and cannabis education accessible to all. We're so glad you enjoyed your visit. We hope to see you again soon.

Official response

Haven

I like the way Haven is setup walk around and check things out while you wait to be called. Got some good tree as well for decent prices. The lady at the front named Shayln was awesome! She has good energy and explained how the new patient deals workout.

YoungbloodMattNorth Long Beach / Signal Hill

Thank you so much for your five star review! Our Haven team loves hearing that you enjoy our wonderful rewards system! With your first 4 time visits you receive a deal! We hope to see you again soon. Make sure to stop by for our exclusive happy hour deals from 8am-10am and 4:20pm - 7:10pm 25% off! - Haven (Paramount)

Official response

Like a museum

This place not only has rare strains, it has plenty and it also has amazing budtenders who don’t want to rush you while you decide what strain is gonna take you on a ride!

Painrelief1988Santa Ana

Hello Painrelief1988! We love to hear our team were so helpful and amazing! Thank you for taking the time to write such kind words acknowledging their hard work! Can't wait to have you back in store! Keep up with everything Haven on our app! ~Haven Paramount

Official response

11/10

Best dispensary ever! Everyone was so nice and the cashiers were really friendly and helpful 🥺 A big variety of products, and even pipes! Loved my experience, fs coming back. Registering is quick and easy, plus cool ftp discounts! Thanks haven 😊

fogettaaboutitNorth Long Beach / Signal Hill

Thank you so much for the awesome review! We're so glad you enjoyed your visit. We exist for customers like you. See you again soon! :)

Official response

Amazing service, new favorite shop!

Alexa gave me such a welcoming experience. She was so nice and helpful, and an absolute joy to talk to! Thank you guys so much!

DesiredSnowballDowney, CA

Hi DesiredSnowball Thank you for your positive feedback! Our staff does their best to ensure you get the very best we have to offer! Thank you for your kind words we hope to see you soon, be sure to check our platforms for our deals so you can enjoy more of our products. - Haven Paramount

Official response

Dope spot

Girl Tiffany at the front that helps check you in be solid. The staff I’ve delt with have been chill. Good flower chill vibes.

Magic_Panda

We love Tiffany too :) So glad she made you feel welcome and you were able to find something you love. Thank you for being a loyal Haven customer. See you again soon.

Official response

Super Sweet Staff!

Shout out to Danielle A. for helping me today 💓 definitely really enjoyed talking to my budtender and hope to shop again soon so I can come in to say hi 🥰

hexcirclesDowntown Long Beach

We're so glad you enjoyed your visit and that Danielle was able to meet all of your expectations. We hope to see you again soon. :)

Official response

Best dispensary by far...

I had some cannabutter and flower delivered was very Satisfied so went to the shop the next day pick up some fire shout out to Sara really knows her stuff I didn’t get my points tho other then that good stuff

Ninergang1025South Gate / Huntington Park / Downey

Great choice cannabutter is tasty and I am confident the flower you chose was fire! it's HAVEN we got that heat !!!! Sara is the best so knowledgeable and always gives great suggestions. I apologize about you not receiving your points we will make sure that doesn't happen again and the proper steps are taken to honor your points next time you come in thank you for shopping with HAVEN :)

Official response

so professional.

bud tenders are very awesome and knowledgeable friendly. the shop is well organized price are okay just wish the taxes could be less.lol.

BlulightNorwalk, CA

HAVEN works hard to give the best experience to every customer from the store cleanliness to the bud tenders providing everyone with the best knowledge. California taxes are outrages we thank you for supporting the store and as a community we will work on getting those taxes reduced. Thank you for shopping at HAVEN see you soon :)

Official response

Amazing customer service

First time at this location, and employees are friendly and have a lot of knowledge in their products. Bought a cartridge last week, sadly it came out defective but were able to help me out and valued their 30 day policy exchange! Haven has been my go to spot since the Maywood location, looks like I’ll be a regular at the paramount location as well, Thank you again!

maesparDowney, California

WE ARE THE BEST !!!! It makes us happy to know you have been rockin with HAVEN for awhile and now you have made your way over to the paramount location. Thank you for being a loyal customer. Sorry about your cartridge being defective we have your back and will honor anything that is defective and make sure we resolve the issue. I am happy we were able to get you a new one. This is your new home now welcome to HAVEN paramount your neighborhood dispensary home to the most generous discounts in the industry and world famous customer loyalty program see you soon :)

Official response

Best spot in LB!!!!

Great strains and knowledgeable staff. Showed up and was given the all star treatment as a first time patient will be returning !!!! Ask for TIFF she was a blessing to help me with my anxiety and sleep insomnia I’ve had since I’ve been reading into these terrible conspiracy theories about corona virus. I hadn’t slept for 4 days and was doused in paranoia. Thankfully I’ve been eating Oreos and sleeping 12-16 hours a day ignoring my shifts working at home. Also i bought a bass guitar so it’s about to get funky !!!!!! <3 bless jah 420 loverZ

swisskahnsonHuntington Beach

AWESOME !!! HAVEN carries the best of the best strains in store. At HAVEN we pride ourselves on great customer service to make sure everyone that steps into the store has the the best experience ever providing on point knowledge on the strains in store or suggesting products that will best suit your needs. Please stay positive during this crisis you're more than welcome to come back for some good vibes and amazing products here at HAVEN see you soon :)

Official response

Details

License information

Best of Weedmaps semifinalist

Storefront | Pickup

2801 E. Artesia Blvd, Long Beach, California 90805

(562) 320-8779

Medical & recreational

Website

Instagram

Supports the Black community

Amenities

Accessible

Age minimum

ATM

Curbside pickup

Security

Best of Weedmaps Semifinalist

Accepts debit cards

Announcement

1125 B2G2 WCC Vapes/Almora/Terra Bites

1126 B2G2 Whole Store Mix & Match

1127 B2G2 Turn/Presidential Blunts & Prerolls/St. Ides/Crave

1128 B2G3 STIIIZY Products/B2G2 WCC Garlic Juice 3.5g

Must have app to redeem.

First-Time Customers

25% OFF FIRST WEEDMAPS ORDER

Get 25% off your first Weedmaps order for at Haven! Select code FIRST25 at checkout on Weedmaps for redemption. Cannot combine discounts.

App must be downloaded for deal redemptions

Introduction

Welcome to HAVEN PARAMOUNT!

DOWNLOAD OUR APP

Receive 2 points per dollar spent & gain access to all our instore promotions daily deals! START SAVING TODAY!!

REFERRAL DEAL

Bring a new friend and get a BOGO on anything in the store. BOGO is on any ONE Item (Includes Stiiizy!). Must come in together. Minimum $20 purchase by each party.

DOWNLOAD OUR APP

For access to exclusive deals! Available on IOS and Android!

EARN POINTS WITH EVERY PURCHASE

With every dollar spent, you’ll earn 2 points toward one of our featured cannabis products as a member of our Haven Society rewards program. Enjoy freebies on your birthday and redeem your points for select, in-store items. Check our website for more details.

ADDITIONAL DEALS

Senior - 10% off

Veteran - 20% off

Cannabis Retail Industry Employee - 10% off

First Responder - 10% off

Medical - 10% off

Disability - 10% off

App must be downloaded for deal redemptions

About us

HAVEN is a unique dispensary experience that creates a safe space for all to explore and enjoy cannabis. Our focus is on cultivating a comfortable atmosphere that helps all our customers find what they're looking for - whether for medical and wellness purposes, or just for fun.

Our friendly, professional staff and bright, welcoming ambiance invite our customers to ask questions and explore the bounds of what cannabis has to offer. We choose each of our products carefully, focusing on quality and effectiveness to offer a wide selection with something to fit any lifestyle or need.

LAST CALLS

First Time Guests: 9:30PM

In-Store Purchases: 9:55PM

(ALL purchases MUST be made before 10PM)

*Orders must be picked up within 48 hours or order will automatically be canceled.

CURBSIDE

Available from 8:00AM - 9:00PM

Last Call stops at 9:00PM

DELIVERY

Delivery Hours: 1:00PM - 8:00PM

Last Call: 8:00PM

Delivery times vary & typically take 1-2 hours but can take up to 3 to 4 hours after your order is placed.

Cash & Debit Payments ONLY!

---------------------------------------

21 must have a valid government issued ID or passport

18-20 years old must have valid government issued ID or passport and a medical recommendation

App must be downloaded for deal redemptions

---------------------------------------

Photos

See all 9 photos

HAVEN Cannabis Marijuana and Weed Dispensary - Paramount

Dispensary

Order online

Medical & Recreational

Supports the Black community

Best of Weedmaps semifinalist

Directions

(562) 320-8779

Call

Top picks

View all

40% Off Every Order

Store details

Amenities

Accessible

Age minimum

ATM

Curbside pickup

Security

Best of Weedmaps Semifinalist

Accepts debit cards

Introduction

Welcome to HAVEN PARAMOUNT!

DOWNLOAD OUR APP

Receive 2 points per dollar spent & gain access to all our instore promotions daily deals! START SAVING TODAY!!

REFERRAL DEAL

Bring a new friend and get a BOGO on anything in the store. BOGO is on any ONE Item (Includes Stiiizy!). Must come in together. Minimum $20 purchase by each party.

DOWNLOAD OUR APP

For access to exclusive deals! Available on IOS and Android!

EARN POINTS WITH EVERY PURCHASE

ADDITIONAL DEALS

Senior - 10% off

Veteran - 20% off

Cannabis Retail Industry Employee - 10% off

First Responder - 10% off

Medical - 10% off

Disability - 10% off

App must be downloaded for deal redemptions

About us

LAST CALLS

First Time Guests: 9:30PM

In-Store Purchases: 9:55PM

(ALL purchases MUST be made before 10PM)

*Orders must be picked up within 48 hours or order will automatically be canceled.

CURBSIDE

Available from 8:00AM - 9:00PM

Last Call stops at 9:00PM

DELIVERY

Delivery Hours: 1:00PM - 8:00PM

Last Call: 8:00PM

Delivery times vary & typically take 1-2 hours but can take up to 3 to 4 hours after your order is placed.

Cash & Debit Payments ONLY!

---------------------------------------

21 must have a valid government issued ID or passport

18-20 years old must have valid government issued ID or passport and a medical recommendation

App must be downloaded for deal redemptions

---------------------------------------

First-Time Customers

25% OFF FIRST WEEDMAPS ORDER

Get 25% off your first Weedmaps order for at Haven! Select code FIRST25 at checkout on Weedmaps for redemption. Cannot combine discounts.

App must be downloaded for deal redemptions

Reviews

193 ratings | 136 reviews

Verified reviewers liked

Customer service (41)

Price (40)

HAVEN Cannabis Marijuana and Weed Dispensary - Paramount

Top picks

Top picks

Featured products

Featured products

Big Buds Flower

Store details

Verified reviewers liked