Etain - Syracuse

I drive from Rochester to Syracuse because of the pricing, dosing, and customer service. The prices are (OF COURSE) high - but you're not buying street drugs either. Compared to the other dispensaries in Upstate NY, at Etain you get about 2x more medicine/dose for the price. When comparing dispensaries, you need to look at the amount of medicine you're getting, in addition to the price. A pill from Columbia Care is about 4mg THC/pill (for the High THC products) - whereas Etain has about 9mg/pill for the same price. So, make sure you compare apples with apples. The customer service at the dispensary is great! They are always nice (there is one older woman who EASILY gets overwhelmed, so it's a bit difficult with her), polite, answer all my questions, recognize me and my friend, and always have the product ready. I highly recommend Etain Syracuse.

This is my third dispensary that I have been to. PharmaCannis and Bloomfield ( taken over by Medmen ). These dispensaries offer a wide variety of products but I only choose the tinctures. I find that the amount I have to take from these dispensaries are from 1 mL to 2 mL per dosing. This leads me to believe that there is a lot of "fluff" in their product. Then I came to Etain. I am very happy with the quality of their tinctures. I purchased the ratio 1 to 20 and 1 to 2. The amount I need to take is measured by drops, not by milliliters. I feel I am getting a very pure high-quality product and it is worth the drive for me to go to Syracuse to get it. I was told I could order refills online and pick them up. I have yet to try this. My initial appointment to register and meet the pharmacist to explain their product line went rather quickly. I received all the information I needed, as well as learning a bit more. They offer a capsule form that I plan to try. This is the best so far!

This dispensary was my first choice of the three in Syracuse. I am inclined to prefer their oil-based products. I have the impression that they are more inclined to use organic gardening principles.

* I made my first appointment by going to the Etain website. All went smoothly.

* I approached the dispensary from downtown Syracuse. The sign on the building is hard to see from downtown because the building is turned toward Dewitt.

* Parking was plentiful. The waiting room was spacious for the 4 customers who were there.

* While I was in the waiting room, a woman came in to make a first purchase. The receptionist told her that she had to make an appointment by going to the Etain website; walk-ins aren't accomodated.

* While I continued to wait in the waiting room (I had arrived early), two people came out of the dispensary with small white paper bags that looked like something from a bakery. That struck me as amusing.

* When I met with the pharmacist (he was on time), he gave me a rehearsed sales talk about their products. Then he looked at my certificate, and told me what I could buy. He didn't know anything about migraines, so he couldn't advise me.

* The pharmacist had to continually refer to his sales literature to answer my questions. I found that Etain products were much too strong for someone like me who is super sensitive.

* The pharmacist was not enthused about my questions, and was even impatient with me. I returned to PharmaCannis, which meets my needs better.

I like the new cartridge s for vape pen band staff is quick and easy but he price come on u feel like u been robbed and you have I bought 1 large vape pen for 185$ from etain high thc it's .62 of a gram u can buy oil on the street for 50 a gram now tell me that's not sad and even better I can buy the same cartridge and amount from out west for 40$ a piece that means I can get 4 cartridges for the price of one from etain and I get to pick any one I want it's safe to say that I will get my stuff on the street for now

I have been to Etain a couple times now and both were a good experience. Staff seem knowledgeable but prices are a little high. Only dispensary in Syracuse with high potency THC, 7mg per drop, and products seem good quality. Convenient location on Erie Blvd. I have tried 3 dispensaries in Syracuse and one in Johnson City.

I have been into Etain once and the overall experience was pretty good. The atmosphere was nice, a little sterile, but comfortable. Check in process was quick and painless. As this was my first visit to the dispensary, I met with the pharmacist who was quite knowledgable and very friendly, answered all of my questions. I opted for the small vape pen and some capsules, both of which are of high quality (though as others have mentioned, the vape pen is a little awkward). The only downside to Etain is the price. The small vape was around $90. This is not necessarily their fault as NYS has a very restrictive MMJ program, but hopefully things will change. I would certainly go back here, but will check out the other local dispensaries first.

I'll start by saying I really enjoyed the staff. Very knowledgeable, considerate, and professional.
The issues I have are about price and how quick their product burns.
I purchased a .5 ml of vape. They gave me the free pen. I paid $85 for it because I had a $10 coupon from a previous purchase. That only lasted me about three days. There is still oil in it, but it will not come out. Plus I had to remove the top so I could charge the pen. It got stuck, and I spilled some of it. Also, their battery life on the pen is very small. I also do not like how much the temp effects the oil. I am very happy with their medication, seems very high quality. Just very overpriced.
I've been to another dispensary is Syracuse. I bought two of their 1ml vapes and a $20 pen. One vape is a saliva and the other is indica. I paid $145. Less than double what I paid here. Even though those pens are twice as big, they last me over a month.

Awful customer service from headquarters , simply asked for the office number for the dispensary near my location and was yelled at!! On top of that it's around $100 for a high thc vape that has about a .3 of oil in it, WHAT A JOKE😂😂 , don't recommend this dispensary for anyone who is serious about there product .

I came to your website to find information on types and prices and was pretty disappointed. I didn't find anything except staff information. Not exactly the 1st thing a person is going to visit the Web site to decide if this is the dispensary they want to commit to. I hope you fix this soon. For your benefit. Myself, will drive another 10 mi to the competitors if I am satisfied straight from the beginning inquiry.