If the deal is too good , they won’t honor it .
Ordered 4 disposables listed under Wax Wednesday BOGO, which should’ve qualified for 2 deals per the terms. At pickup, I was told the deal was for wax, not disposables. I thought I might’ve misunderstood, but I showed the rep the promo listing, and the items were clearly disposables/all-in-one carts. They insisted it was “straight wax.” I found the same item outside the deal—still a disposable. After showing them, they went to check, came back saying only 2 were in stock (despite showing me 4 earlier), and said the deal only applied to cartridges, not all-in-ones. First, they said disposables didn’t qualify—then said the free items had to be carts. If I misunderstood, fine—but changing the story repeatedly to avoid honoring a deal is disrespectful. For some, this is fun. For others, it’s medicine. Don’t play with people’s medicine. If a deal is too good to honor, don’t run that promo .