Name: Coastal Dispensary SB
Address: 1019 Chapala St, Santa Barbara, California, 93101
Telephone: (805) 380-7730
Price range: $5 - $139
Rating: 4.4

Just had the worst shopping experience of my life. Me and several people I know I’ve been using coastal for years now. I am (was) a regular customer, and I always tip well. The security guard working tonight on 9/13 at 8 PM accosted me and made me feel like a criminal. As I handed my ID to check in as I always have, he stared at me with a death stare and asked me very awkwardly how I was doing. I said fine. He continued staring at me directly very awkwardly and asked me again how I was doing and how my day was I said fine thank you. He then said he would not allow me into the store because I was not sober. Now… how would you act if somebody is staring at you awkwardly and repeatedly asking you asinine questions? Probably pretty awkward. I was completely sober. I am not sure I will be giving this place my business ever again

upislandsurfEl Segundo, CA

Customer service is lacking

The guy working today with the glasses very rude to all how customers. I would suggest additional training in customer service and attitude adjustment

nashenasSanta Barbara

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. That’s not the kind of service we strive to provide, and we take comments like yours seriously. We'll address this with our team and ensure additional training and support are provided. Your experience matters to us, and we hope to have the chance to do better next time.

Official response

Bring back your cheap weed!

When your charging at much for a single gram as a decent 1/8th from house! There’s something wrong with that!You know damn well if any of your staff walked in any Other dispensary with your prices they’d wanna walk out too! $25 grams plus $6 state and city tax...how could you feel good about ripping off the community. The only people who are willing to pay that price our foreign exchange students aren’t even from this country and spend all of their mommy and daddy‘s money! Hope you’re business can stay afloat

gigglybitsSanta Clarita

Good afternoon Gothboiclique420, hope all has been well with you. I was grateful to see that you had given us a 5 star review but upon reading your experience description; it seems that the positive review was a mistake and that you actually left unhappy about our pricing options. We have been paying close attention to our reviews, comments and complaints and are working on different promotions, specials and deals including a whole new membership designed to give you more exciting sales opportunities. We hope that if you have a chance to try us again that you’ll see how hard we’re working to make up for any prior wrongdoings. Thank you for taking the time to review us and we hope you have a lovely rest of your day!

Official response

Awesome Ambiance

Coastal is a friendly, welcoming environment with knowledgable staff and a beautiful ambiance. Must try: Vegan lemon-drop gummies! I also purchased a great product for my dog. He loves it and it mellows him right out. Will definitely go back next time I visit Santa Barbara!

Corrine22Arlington / Alexandria / Fairfax

Thank you so much! Glad to hear you like the gummies and that your dog is responding well :) We look forward to having you back!

Official response

Awesome

Great customer service, knowledgeable bud tenders, the interior is beautiful, it was an overall great experience

williamnolandEarth

Glad you had a great experience at Coastal! Come back again sometime!

Official response

Finally!!!

Recreational dispensary at its finest. Excellent service, great products, and a beautiful downtown location. No more trips to the seedy shops of Goleta. A blessing for downtown!

Dcouwenberg

So kind of you to say! Thank you!

Official response

Awesome Dispensary!

Beautiful brand new store in great location! Staff is knowledgeable & friendly! Excellent selection of edibles - love the micro dose options! We had a great experience and will be back! Highly recommend!

Mountainhigh321

Thank you for the recommendation! Keep checking our menu on Weedmaps to see any new edible offerings that may be of interest to you

Official response

Coastal is RADDDD

the store is clean and vibrant. like the feel of a cool breeze on a warm summer day. they have definitely raised the bar for cannabis dispensaries. highly recommended

asix2000Anaheim Hills / Orange

That's exactly what we strive for! Thank you so much!

Official response

Amazing

Staff is friendly, place is clean, it’s an inviting atmosphere! The budtenders really seem to love what they do and know what they’re talking about!

bpaquin919

Thank you! We're so glad to hear our staff is happy and treating our customers right :)

Official response

Great place

Great place. The customer service is awesome. They are supposed to get Stiiizy next week and I’ll be so pumped. The place is gorgeous. I felt like I was at the Apple store!!

newincaliCerritos

Thank you very much! Welcome to California :)

Official response

Large selection and very helpful

Large selection just about everything you need very friendly service

killswitchinragedSan Francisco

Thank you—we appreciate it!

Official response

Best Staff

This place is super clean, organized and has super friendly and hilarious staff. The online system in the store is super helpful for figuring out what you want. 100% would come back if I wasn't an east coaster ;)

Sarita115

Thank you, Sarita! We hope to see you again in Santa Barbara next time you're on the West Coast!

Official response

Customer Service Rocked

Such friendly staff, great products, very fun check out process!

XMingle

Glad you had fun! Thank you for the nice review :)

Official response

Fucking top notch!

One of the best dispensaries I’ve been too. Everyone here is straight trippin giving it less than 5 stars. Prices. Bomb. Product. Bomb. Service. BOMB.

Grim_Reefer420Ventura

You: BOMB! Thank you!

Official response

Amazing deals , great service, so many options

I have been to this shop a couple of times now and each visit I am greeted by the most friendly group of people that I’ve ever experienced buying Cannabis. I’ve had a Med card for 3 years now and have become all to used to the gross dungeon atmosphere that most shops opt for with employees that almost despise you for taking up their time. At Coastal I was immediately helped and assisted in finding a product that fit what I wanted for my experience. I settled on some gummies with a lower thc and higher cbd and enjoyed the mellow body high with mental clarity. I really enjoyed not being pushed towards the more expensive or higher thc products, and the staff really placed the focus on helping me enjoy my high. Thanks Coastal!!

mikeylaurenzo

What a wonderful review! Thank you so much, Mikey! :)

Official response

love this place 💛

been in Sb for 2 years now and have had a chance to visit each of the few dispensaries in town. coastal is easily my favorite! love the daily deals and all the awesome Instagram posts about what’s going on. also the best price on raw garden carts in all of Sb. :-) love you coastal, your workers are always so helpful and patient, thanks for always being a friendly environment for me to come into whether I have a lot of money or only enough for a preroll... you’re my favorite spot in town💚💚💚

mcdabertonWestminster, Colorado

Thank you so much for the sweet review! We will continue to keep the community informed and hooked up! The love is sent right back to you! ❤️❤️❤️

Official response

So sweet!

Clean, bright store, with kind bud tenders! Heather helped out my friend and I this evening, what a sweetheart! Definitely if I’m back in Santa Barbara I will return here. Also they had a great deal for Cann drinks, from a girl named Riley at the front! Good service, good people, come if you’ve got the time!

livingm0rganismGarden Grove

Thank you so much for the review! We enjoyed having you in! Hope you had a good stay and see you next time!

Official response

Quality Bud Great Location

Never had a problem at Coastal, everyone's always super nice location looks great and has a solid selection. Also to the debit card people complaining. Yes it sucks but it’s what the storefronts have to do to circumvent fed restrictions. They can’t directly take debit card transactions so they do an ATM type pull. Just use cash like we always have and you’ll have no issues.

Infinaeon805

Hey, Infinaeon805. You are so awesome for writing such a thoughtful review! I'm so happy to hear that you never have any problems here. If that ever changes, please do not hesitate to reach out to someone here so we can fix any wrongdoings or mistakes. I also appreciate your understanding in regards to our debit card charge; it's meant to be an added convenience but I can see how the added fee can seem to be a lot in order for us to pay the debit/ATM fee on our part as well. In the meantime, we strive to keep incredible customers like you happy throughout each visit. Have a great rest of your day!

Official response

Gorgeous space & friendly staff

What an amazing, well located space right in the heart of lower state street! 6000sf of gorgeous space, a fantastic variety, and friendly staff. If you’re new to medical or recreational cannabis products they don’t make you feel like a dummy; they’re helpful and supportive. They also carry a great selection of local beers infused with CBD/THC - be sure to try one!

BebeBeauxScottsdale

Thank you so much for such a nice review! We take pride in our business and we're glad it left such a good impression on you. We look forward to seeing you next time :)

Official response

awesome service

I really loved this store even tho it was my first time in a dispensery but it was a good first trip the store was nice and clean and oh my gosh did the place smell good of course it would smell good but anyways this place is amazing and all the employees were very helpful and they answered all my questions so thank you to the employees THERE ISNT ANY BAD THINGS ABOUT THIS STORE

Nicolas_Harwood

Thank you so much, Nicolas! We're glad our staff made your first time in a dispensary such a great experience :)

Official response

Details

License information

Best of Weedmaps semifinalist

Storefront | Pickup

1019 Chapala St, Santa Barbara, California 93101

(805) 380-7730

Medical & recreational

Website

Instagram

Facebook

Supports the Black community

Amenities

Accessible

Age minimum

ATM

Security

Best of Weedmaps Semifinalist

Announcement

CLOSING TIME: Please note that although our official closing time is 10:00pm Monday-Saturday, our doors officially lock at 9:50pm. Thank you for your understanding!

For most up to date menu please visit our website

ALL TAXES INCLUDED IN PRICING

First-Time Customers

25% OFF FIRST ORDER

New customers receive 25% off their entire purchase! Cannot combine discounts. Limited to 1 redemption per customer.

ALL TAXES INCLUDED IN PRICING

Introduction

Welcome to Coastal Dispensary! A full service boutique retail dispensary featuring the highest quality cannabis products including flower, edibles, concentrates, tinctures, drinks, topicals and more!

25% OFF FIRST ORDER

New customers receive 25% off their first order with Coastal Dispensary! Cannot combine discounts. Limited to 1 redemption per customer.

ALL TAXES INCLUDED IN PRICING

The price you see is the price you pay! We've included all taxes in the price you see online so there are no surprises at checkout.

AWARD WINNING MENU

Our menu was curated to offer the best brands, at the best prices. You can find all of your favorite brands including Stiiizy, Alien Labs, CBX, Raw Garden, and over 50 more!

About us

Founded in 2018 in Santa Barbara, Coastal embodies the California spirit of freedom.

We are equally passionate about California and cannabis and pride ourselves in our high quality, locally-sourced product selection. Whether you are new to cannabis or a seasoned connoisseur, our personable staff specializing in customer education is excited to serve you.You’ll find unique ways to explore and discover the benefits of cannabis with us, browsing by category, effect, or our most popular – Staff Favorites. Every Coastal dispensary is unique to its community, with a passion for individualized, curated selections to satisfy true local tastes.We appreciate the freedom our society now has to access legal cannabis and what California soil has done to sprout this radical transformation.

We are grateful to be part of this movement because we believe legal cannabis leads to safer, healthier, happier, lives.

We look forward to seeing you!

Photos

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Coastal Dispensary SB

Dispensary

Order online

Medical & Recreational

Supports the Black community

Best of Weedmaps semifinalist

Directions

(805) 380-7730

Call

Top picks

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25% Off 1st | $10 Off All Orders

Store details

Amenities

Accessible

Age minimum

ATM

Security

Best of Weedmaps Semifinalist

Introduction

25% OFF FIRST ORDER

New customers receive 25% off their first order with Coastal Dispensary! Cannot combine discounts. Limited to 1 redemption per customer.

ALL TAXES INCLUDED IN PRICING

The price you see is the price you pay! We've included all taxes in the price you see online so there are no surprises at checkout.

AWARD WINNING MENU

Our menu was curated to offer the best brands, at the best prices. You can find all of your favorite brands including Stiiizy, Alien Labs, CBX, Raw Garden, and over 50 more!

About us

Founded in 2018 in Santa Barbara, Coastal embodies the California spirit of freedom.

We are grateful to be part of this movement because we believe legal cannabis leads to safer, healthier, happier, lives.

We look forward to seeing you!

First-Time Customers

25% OFF FIRST ORDER

New customers receive 25% off their entire purchase! Cannot combine discounts. Limited to 1 redemption per customer.

ALL TAXES INCLUDED IN PRICING

Reviews

33 ratings | 158 reviews

Verified reviewers liked

Customer service (6)

Price (4)

Coastal Dispensary SB

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