Washington's premier recreational marijuana retailer. Specializing in quality marijuana and accessories, we strive to provide the best products available.
At Cinder, we strive to provide you the best experience possible; whether that's in our stores, or with our products at home. We hand-pick only the best processors in Eastern Washington, so that we carry amazing products that people will enjoy.
We are very open to feedback. If you don't like the product, let us know! We want to ensure that we have only the highest quality products on our shelves.
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Great customer service and pretty decent prices. Bought a vaporizer and it didn't work once I got it home. Brought it back the next day and they exchanged it without a problem.
I'm sorry to hear about the faulty vaporizer, but I'm glad we were able to get that exchanged for you! Thank you for your review!
Went in and got "top shelf" eight. Got Amazing Grace. At "13.9% CBD" my back pain should be in the wind. Zero pain relief, zero head or body high. The stuff doesn't even cherry up in the bowl, there's nothing but leaves to burn. The jar wasn't even sealed. Called to let them know there's a problem. Told me they'd let the grower know, and would be happy to sell me some more. STAY AWAY! You can go and get a 22$ eighth down the road at Locals Canna that's got twice the moxy.
Eclectic boogaloo, we are sorry to hear about this experience. Please, if you would like to discuss this further, feel free to send me an email at email@example.com
I had to wait in line for a good 10 min while the employees sat there and talked. I won't be back.
I apologize for the poor experience you had with us. Customer satisfaction is very important to us and we will take the necessary steps to address this issue.
I have been to Cinder in the Valley a number of times. I've always had great service although have felt a little rushed a couple of times. But have had very nice products and now have some favorites. Wish the store didn't feel and look so empty and sterile. Some color would be great! Any employee who has helped me has been very friendly and knowledgeable. It's not the closest shop to my home, but it is, so far, my favorite.
We appreciate you going out of your way to come see us at Cinder! Thank you for the review. We have seen a few comments about looking sterile and are taking steps to add a little bit of life! We thank you for your input.
Second time I was told something was available get there and they don't have ..I have been a loyal customer not happy at all
We are very sorry to hear this has happened. I would be happy to discuss this with you further if you would like. Please feel free to email me at firstname.lastname@example.org
I have used cinder in the valley a lot in the past so one day this week I stopped in got a eight of Durban poison well needless to say I have smoked the whole thing and have yet to catch a buzz at all very let down with the guilty and I hate to say I want be back
I am very sorry to hear that you were disappointed in your purchase. If you would like to discuss the matter further, please contact me at email@example.com
Wow this place felt like a cell phone joint! The staff was very knowledgeable and curious, had some cool pieces there too! The flower was bomb we got the blueberry omg so smooth and upbeat! Cant wait to go again! Lil $ but worth it!
First off, I smoke for medical reasons. Sure I could get my green card, go get medical marijuana but I don't see a point because I have been to a few different medical and recreational shops in Spokane but Cinder is one of the best around IMO. Sure there is always room for improvement but the staff is attentive, knowledgeable and positive, they have variety to their merchandise, the quality is superb in everything that they have to offer and quick too. From my personal experience, the moment you walk in the shop it's refreshing, I have been going to Cinder for awhile now and they have stepped it up. The way they have their products set is creative to say the least. As a consumer the prices are fair, they do offer rewards for returning as well but mainly the dope is dope. lol. I HIGHLY recommend them!
Thanks to everyone @Cinder!! Sean, Taylor, Rio and Logan!
The new look of the shop is very nice! The staff is very friendly. Smoked some Strawberry Lemonade for the first time and was impressed by how beautiful this weed is, set it on fire and it tasted wonderful, like a glass of Strawberry Lemonade. Got me completely baked! Consider me a Very Happy Customer.
Everything is super quick. Even if there's a line, you won't be waiting long before somebody is available to help you. The variety is large, the menus are very clear, and the staff can be trusted with recommending good products.
We strive to always match the best product to what our guests describes that they like. Thank you for the review!