CC101

We're sorry you had a bad experience during your last visit. Please feel free to email us with more information so we can talk to the employee who spoke to you. We apologize if you felt you were treated unfairly and would like to apologize if there was confusion with the product you purchased. If you look at Select's packaging you'll see their cartridges are filled by weight (.5g or 1g) and not volume (mL). If an oil is more dense (typically higher THC %) it will be less full than other strains. It is impossible to determine weight by looking at it and the weight of oils are all different from each other! We recommend purchasing products that fill cartridges by volume if you want your cartridge to be consistently filled to the same level. If you'd like to learn more about the difference between weight and volume with cartridges please come in and our budtenders can explain it in better detail.

Thanks for leaving a review with us! We appreciate it and we'll see you next time!

Thanks for the review! We're glad you enjoyed your visit :)

We're sorry you didn't have a good experience during your last visit! Please email us additional information so we can figure out what happened and see if we can resolve the problem.

We apologize for the bad experience you had on your last visit. We hope you can understand that everything is getting weighed out by the companies we carry and there is a large focus on quality control by these companies to make sure this problem can't happen. Because we didn't have any other complaints about the product you purchased being under weight we have to be skeptical. We suggest you reach out directly to the manufacturer so they can determine if the problem is legitimate as they'd be getting feedback and have a better idea if there was a packaging issue. We have had a major issue with customers tampering with product after they purchased it and saying the weight is light or the package is empty. The amount of people trying to do this has caused us to have a very strict return policy. There very well could have been an issue with the weight but we are unable to determine it's due to a packaging issue unless verified by the company it came from. I highly recommend you A.) re-calibrate your scale and make sure it's working correctly and is on a level surface. And B) contact the company directly so they can sanction a return/exchange.

Thanks for the review and support of our shop! We'll see you again soon!!

Thanks for taking the time to leave a review. If your disposable vape pen is defective, please bring it in so we can replace it!! We will always replace defective vape pens. As for the product on the menu we greatly apologize. We are a very busy shop and sell out of products frequently. Although we update our menu as much as possible sometimes we are unable to remove every product as soon as we sell out of it. You're always welcome to call to confirm that we have a product in stock. You are always welcome to check out the flower you're looking at before you purchase it (if the packaging is see-through) to make sure you feel the product you're purchasing is the quality you're looking for. Also keep in mind the reason cannabis on the streets is cheaper is because its ILLEGAL and they are not paying any taxes or doing any testing. This means the cannabis you're buying could have heavy metals, harmful pesticides, or mold.

We're glad you enjoyed your visit to our shop!

As we told you over the phone all of our products have tamper proof seals to guarantee that no products have been opened since they left the manufacturer. No one from our store would dare to use product intended for the customer and our managers check all products before they leave the store to insure something like this couldn't happen. Select cartridges weigh their products unlike some other brands. The oil for each strain is unique and has a different density so the amount inside the cartridge will appear to vary because they go by weight and not volume. Their cartridges also can fill 700-800mg of oil so there will always be space on top. If you would like more information about this don't hesitate to contact us.

Thanks for leaving a review with us and letting us know about this problem. We would have greatly appreciated it if you brought it our attention as soon as the problem occurred so we could have let the vendor know and gotten it replaced for you. We appreciate that you understand that it is due to the manufacturers and not our dispensary, but we could have easily gotten this resolved for you! Never hesitate to let us know about problems like this in the future.

Thanks for the review! We appreciate the positive feedback!

Thanks for leaving a review with us. We apologize about not having the product you saw on Weedmaps when you came in. We try to keep it updated as frequently as possible but sometimes we are unable to keep everything completely up to date. As for the battery, we make sure to let customers know that if you're buying any batteries that are a different brand than your cartridge there's a possibility it won't work and cannot make any guarantees, especially if it's a cartridge that we do not carry. We apologize for the confusion and hope you can give us another chance in the future.

Thanks for the review. We're sorry you didn't find anything you liked when you came in. We can assure you if we sold products twice as expensive as nearby dispensaries we wouldn't be one of the most popular stores in Sacramento. Keep in mind we include all excise taxes into our subtotal, which many dispensaries do not do. We also suggest that complaints about specific brands should be directed to those companies, because we only carry them on our shelves, we do not produce them ourselves and have no say in their growing process. Hopefully you can give us another chance in the future. Thanks. -CC101

We're glad you enjoyed your last visit! Loyal customers like yourself are the reason we love our jobs! Thanks for the review.

Thanks for the review! We're glad you enjoyed your visit.

Thanks for taking the time to leave a review. We apologize for our long wait when you came in. During the holidays we see a large spike in customers. We staff as many budtenders as we can during this time but it's impossible to keep up with the tremendous amount of people who are coming to our dispensary. As for the product selection we have over 400 items to choose from and typically have 1/8ths as low as $30 after taxes. We are working with as many licensed vendors as we can to have an even larger variety of products for our customers. Aside from the end of December and 4/20 we have an average wait time of only 5-10 minutes so make sure to check us out again in the future!

Thanks for the review! We're glad you enjoyed your visit to our shop. You are correct that some products we'd love to carry are no longer being grown by our vendors. We're always getting new strains and are focusing on bringing in more affordable product to everyone. We're in the process of creating a flower menu so make sure to ask about it the next time you come in!

Thank you so much for stopping by! We are glad Thomas was helpful during your visit! Thank you for your feedback and we hope to see you soon :)

We're so sorry to hear you had a less than excellent experience during your last visit. We strive for great customer service and we don't typically hear this being an issue so we'd appreciate it if you could email us at collectivecc101@gmail.com and explain what happened so we can make it right with you and make sure any problems with our staff gets resolved. Thanks for taking the time to leave a review with us.