When I first walked into the store the budtender greeted me and was friendly I briefly stepped back out to my car because I had forgotten my phone and when I returned the interaction changed completely She immediately told me I’m not supposed to sell to you and asked if I had a caregiver card. The tone and approach felt abrupt and accusatory. I work in customer service myself, and I understand there are rules that must be followed, but there is a way to ask questions and clarify a situation without making a customer feel uncomfortable or unwelcome. My husband placed the order under his email, but it was in my name because I was picking it up. So I said "us" not realizing i said something wrong. We are both valid card holders. I wasn’t trying to cause any issues and would have gladly clarified anything if asked. The interaction come across poorly and tried I just wanted to share this feedback because communication and tone can make a big difference in the customer experience.
$20.001/8 oz
$20.001/8 oz
$44.001/4 oz
$20.001/8 oz
$39.001/8 oz
$20.001/8 oz
$20.001/8 oz
$29.001/8 oz
$20.001/8 oz
$44.001/4 oz
$39.001/8 oz