Called to tell me order couldn't be delivered as promised, offered to deliver tomorrow for minor discount or deliver tonight with express offerings. I spoke with the rep on the phone, they said the big ticket item in my cart was available. They didn't tell me that the only connection with the item I chose was the brand. It went from a well reviewed sativa to an unknown indica, but I told them on the phone that I specifically wanted sativa. This was the only item that had real value in the order, and it's completely different than what I ordered.