Perfect, always perfect

Complete goodie bag pick-up disaster. After standing in line for approximately 45 minutes and finally getting to a tender, placed my order, which Roxie quickly collected, she rings me up without mentioning to me that I am no longer eligible for the goodie bag due to daily amount limit restrictions. The receipt was barely finishing printing when she informs me of that. “Did she not see me standing in line for the goodie bag pick-up.” She could’ve given me options or said hey you won’t be able to get the bag. She proceeds to say that I am unable to return the 28 grams purchased and I haven’t even walked out her facility. I just wished she would’ve found another solution rather than sending me off. Very unprofessional and a shame from a person who sees me regularly.

jnava27Anaheim Hills / Orange

Thank you for taking the time to share your experience with us. I want to sincerely apologize for the frustration and disappointment you faced during your recent visit—especially after waiting in line for such a long time with the expectation of receiving a goodie bag. You’re absolutely right: clear communication should have been provided before the transaction was completed, especially considering you were in the goodie bag pick-up line. We understand how frustrating it must have been to learn about the daily limit restrictions only after your purchase had been processed. While our team must follow certain policies, we also strive to deliver respectful and solution-oriented service—especially to our regular customers. It’s clear we fell short of that standard during your visit, and for that, I truly apologize. Please know we are addressing this internally and will ensure our staff is reminded to communicate proactively in situations like this. We'd love the opportunity to make this right for you. If you're open to it, please reach out to [contact information] or reply here so we can discuss a possible resolution. We truly value your continued support and hope to restore your trust in us.

Official response

Their products are great

Roxie, is so helpful and kind.. She’s well educated on the products and loves too hear feedback on the products they sell to the public.. Buddies Live Resin was some of the best that I and my 34 yr old middle son has seen in over a decade..

Tskau61Anaheim

Budtender

Lip was amazing will be back again!

Mandrade2024Santa Ana

Service

Lip at Tropicanna is the man! Worth the visit!

codeman53Downtown Long Beach

super helpful

Lip was able to provide outstanding service!!

Mari420420Santa Ana

Helpful

Lip was very helpful and got me everything I needed!

DerrionBDowntown Long Beach

Tropiccanna helped me

The homie lip helped get me right! And the weeds always original and taste great!! Thanks lip!

Teekay405Anaheim Hills / Orange

Great staff

Roxie is very helpful, she knows her stuff. Staff and security are great!

_goof_troop_Santa Ana

Helpful staff, wide selection

I love going here. The staff is always very helpful and knowledgeable. As an example, if you buy a vape cartridge, they often double check that you have the right battery for the cartridge. It's small but it's appreciated and other dispensaries don't always do that. Also, the store always has a wide selection in stock. Shouts to Lip, he's helped me out a couple times. All staff there give great service.

richhomiechefTustin

❤️

I order from here aaaalll the time. They always call to double-check my order, and the delivery is prompt 👌 great selection

groovebonesCosta Mesa

Thank you for the awesome rating friend! Highly appreciated 🙏🏽

Official response

😌

I love Kanha, it really does hit faster than other edibles I’ve tried! Christopher called me to verify ID & my order, super friendly & chill :)

stonibologniCosta Mesa, CA

Hey, my friend! Awesome review. We appreciate you very much and look forward to keep making you happy and satisfying your every cannabis desire. Just lay back and we will always get your delivery made out to you as quickly as possible. Christopher is amazing and glad she was able to make your experience top tier shopping with us here at Tropicanna! We got you! 🙌🦩

Official response

Great customer service

From start to end great place and thanks so much for Jocelyne very helpful. Thank you!!!!

ralph4711Costa Mesa, CA

Hey, my friend! Awesome review. We appreciate you very much and look forward to keep making you happy and satisfying your every cannabis desire. Just lay back and we will always get your delivery made out to you as quickly as possible. Jocelyne is amazing and glad she was able to make your experience top tier shopping with us here at Tropicanna! We got you! 🙌🦩

Official response

Quality product.

Friendly phone staff that were informative. Fire product. Taxes are steep but i know they don't make that ish up. Cool delivery person. Got that fire i was looking for. Thank you.

drixxxxDublin / Pleasanton

Hi friend! Thank you for the incredible review!! We value our customers very much and appreciate the feedback! Thank YOU very much 🙏🏽

Official response

Bomb

Their store brand strains are super fire. :)

franny09

FIRE! We agree :) Call and place your order for the latest fresh drops.

Official response

Accessible and Friendly

I’ve ordered through Tropicanna a few times now. Each time it’s been very pleasant, quick, consistent, and affordable. I personally use CBN products for pain inducing sleep or relieving pain. Tropicanna is one of the few places that consistently has what I need. I’ve done the ordering process only. That was possibly one of the most informative ordering processes yet. Time was taken to search for what I wanted, doses were explained, and the order has always been correct. I appreciate Tropicanna and the effort they put forth for their patients!

aaselage1Everett / Snohomish County

Hey there, friend! We're stoked that you've had a great Tropicanna experience. We always strive to provide the best customer service. It's our top priority to always be stocked with a variety of products! Let us know if you have any questions!

Official response

Good customer service

Deals and sales are confusing and don’t stack. Very patient and friendly driver, Jocelyn, waited while I figured it out with dispatch, found me in my apartment complex, and waited again while I ran inside for more cash. She’s the best! Thank you Jocelyn!

MaddAddamsLong Beach, CA

Hey, my friend! Awesome review. We appreciate you very much and look forward to keep making you happy and satisfying your every cannabis desire. We do out best to make all of our deals and promotions as clear as possible for our wonderful customers. Just lay back and we will always get your delivery made out to you as quickly as possible. Jocelyne is amazing and glad she was able to make your experience top tier shopping with us here at Tropicanna! We got you! 🙌🦩

Official response

If you have genuine pain DO NOT go here

Today 9-15-21 I went to Tropicana because I was having severe nerve pain having lost my arm. The product I wanted was almost out and my choice was limited. After selecting some thing that tested lower than usual I saw a gentleman restock the item as I was being handed my change. I asked if they would grab me the product that tested higher but I was told no and that was that. As a person who uses marijuana for actual medical use I am very disappointed in the way Tropicana handled the situation.

chevy320Midway City, California

Hello friend, we take these matters very seriously. We would like to investigate this issue further. Please contact Tropicanna management immediately at support@thetropicannalife.com so that we can resolve this issue.

Official response

Details

License information

Delivery only

Costa Mesa, California 92627

(714) 701-8186

Medical & recreational

Website

Instagram

Amenities

Accessible

Age minimum

Security

Announcement

Friday Night Flights! Buy 3 items ($10 each) = 10% OFF! Plus: Dabwoods 30% OFF, Jeeter 25% OFF, Nameless & Originals 20% OFF. TODAY ONLY: St Ides, Pabst & NYF 30% OFF Rockstar BOGO Popstar!

First-Time Customers

25% OFF FIRST ORDER

New customers get 25% off their first Weedmaps order! Select code FIRST25 at checkout for redemption.

Introduction

Welcome to Tropicanna Santa Ana’s premier dispensary and express delivery service.

25% OFF FIRST ORDER

New customers save 25% on their first Weedmaps order. Use code FIRST25 at checkout. (Not stackable with other deals/promotions.)

UP TO 50% OFF DAILY DEALS

Score big with our Ballin’ on a Budget and Deeper Discount specials. Save up to 50% off select products every day, and enjoy weekly brand deals on favorites like Stiiizy, PlugPlay, 710 Labs, and more. Check the menu for details.

1,000 MENU ITEMS & BIGGEST HASH MENU IN CALIFORNIA

Shop one of the largest selections in Orange County, featuring 1,000 products in stock and over 100 top brands like Stiiizy, PlugPlay, Cannabiotix, Wyld, and more. Plus, explore the biggest hash menu in California, with solventless options for every type of connoisseur.

FRIENDLY, KNOWLEDGEABLE STAFF

We’re here to make cannabis shopping comfortable, welcoming, and fun, because how you feel matters most.

ATM ON SITE

Cash available for your convenience ($3.50 processing fee).

SUNDAY GOODIE BAG

Spend $100 on Sundays and be among the first 100 customers to receive a Goodie Bag worth $100 for just a penny. While supplies last.

About us

Tropicanna is a celebration of our passion for the plant, the culture, and the challenging road we’ve traveled to open our doors. We believe some things are worth celebrating and legal cannabis is one of them. Tropicanna’s expansive menu has been meticulously curated for your everyday needs. Give us a call or visit our website to place your order today!

Tropicanna Dispensary and Weed Delivery - Costa Mesa

Name: Tropicanna Dispensary and Weed Delivery - Costa Mesa
Address: Costa Mesa, California, 92627
Telephone: (714) 701-8186
Price range: $0.01 - $420
Rating: 4.9