My order got delayed but they notified me promptly and threw in a promo for the trouble. I was supposed to get a few dollars back when I paid with card but unfortunately the driver didn't have any more singles left :( I recommend checking your order before they leave just to make sure everything's right. I ordered a bunch of gummies (which was the reason for the delay -none of the drivers had everything so my order had to be packed at the store and then picked up and dropped off) and I got one tin different than I had ordered but I didn't mind too much since it was basically the same thing and wouldn't have gone through the trouble of asking to have it exchanged even if I had noticed before the driver left. Overall, good service and good products, just a bit of a rocky first experience.