Before I ordered, I called to check if I could split the $100 special between two different strains (Lil Wayne & Nigerian Silk Chem) and the person on the phone was super kind, helpful and *incredibly* patient with a tech issue on my end. The actual quality of the product is outstanding, especially for the price. Big, greasy, terpy buds, each strain with a very distinct scent. I also picked up a LitreA Cola cart and the quality is, again, outstanding. I can pick out several different flavor profiles (chocolate, gassy, herbal) perfectly at all temp settings. It's absolutely divine and one of the best carts I've had in ages and I'm a big fan of the hardware on them, too. The first-time patient discount was just icing on the cake for me. The delivery driver was also wonderful and accommodating to me as a disabled patient and I can't tell you what a huge difference that makes in terms of accessibility to me. I am absolutely positive I'll be back, I am SO happy I gave this place a try!