So, I had a negative experience a few days ago through QOD, and made known my disappointment anf I will say that I was very pleased when they rectified the situation the very next time I ordered from them! So kudos to them for caring about their customers and doing something to take care of me after my bad time. Totally recommend them, because they obviously care about their customers and if something is not right (which I will say is VERY rare) they actually do make it right, which is also very rare nowadays! so thank you QOD, I'll be returning! And as always, great product, and friendly staff! -pleasantly susprised