March and Ash Delivery - La Jolla Big Buds

Great service and delivery as well as great communication

cammac771La Jolla, California

Easy delivery process and excellent product. Helpful online chat with staff to identify correct product.

Thank you for the great feedback! We’re happy to hear you had an easy delivery experience and found our online chat helpful in choosing the right product. We appreciate your support and look forward to serving you again soon.

Official response

Disclaimer to the Disclaimer

I’m baked off this stuff as I we

MennaJcKennaMorro Bay / Los Osos

great customer service

chauncey is great, polite, understanding, and professional

oleander26La Jolla

Thanks! Your review means a lot to us. We're thrilled to hear about your positive experience. Don't forget to check out our weekly No Tax Tuesday deals for 30% off.

Official response

Top notch service couldn't be happier.

Purchased online and got what I needed! I even checked out their website after ordering to see what the hype is about and wow was it better! Will use you guys again thank you!

Eugenegreen1San Marcos / Escondido

Loved how easy it was to order

Easy to order and it was delivered so quickly. They also notified me of an item that was out of stock and suggested a replacement that was of equal quality.

sstarr998San Diego, CA

Canceled my order twice

I placed orders right around 8pm. I waited about an hr for my order, then someone called at 9pm to tell me my order is canceled because they are fully booked. This store clearly shows that their business hours are until 9pm, so there shouldn't be any reason why they couldn't deliver my order which was placed at 8pm. I find it unprofessional to call me an hour after I placed my order that it is canceled. Perhaps don't say your business is open until 9pm, if you won't process orders at 8pm. Lazy and unprofessional

nk5San Bernardino, CA

zero stars for never delivering or contacting me

it still says "packing order" after nearly 24 hours. no response on phone or text. it has me immediately submit verification of age and then... nothing. Do NOT order from this dispensary if you actually want to get your order - you'll be waiting indefinitely.

misslanaLa Jolla

Thank you for bringing this matter to our attention. Your feedback is crucial, and we're committed to making it right. Please send an email to customerservice@marchandash.com with your full name, purchase date, and store location. We want to ensure you receive store credit for your next visit.

Official response

Canceled order twice

This dispo is literally so bad smh. I tried to make an order last night and had it cancelled. I decided it was probably just a one time thing and tried them again today. I made an order earlier than last time and then got a call ONE hour later telling me it was cancelled. No zaza for two days now bc these people are lazy and slow asf. Super disappointing considering their in person dispos are awesome. Definitely lost a loyal customer and tbh don’t do delivery. They will cancel you and you will be left without zaza. If I could give zero stars for customer service I would bc the same lady who called to cancel me did not gaf when I tried to explain I ordered ahead of time and have been cancelled twice in a row. 0/5 fr.

e_m_i_El Cajon

not trying very hard

Much more difficult than every other retailer. I guess they were fine with me taking my order elsewhere? Weird.

WMUser185202259Minneapolis / St. Paul

Cancelled Order

My order was cancelled with no reason.

manicxcSan Diego, CA

No response

I ordered products online. I rec’d an email from Weed-maps that they had sent the order to you. I never heard from anyone at March and Ash. I tried calling you 6 times…no answer. It said the call center was closed at 5 pm. The next day I tried calling again…no answer multiple times.

nmogckLa Jolla

Ordered a sour tangie Lil stiiiizy

I ordered the lil stiiizy for the exact reason I didn’t have a battery but instead I got a .5 pod that has no use until I travel back home

AvetokerSun Valley / Sunland / Tujunga

We are sorry to hear you had this experience with your delivery order. It is our goal to provide excellent service and make sure all customers have a pleasant March and Ash experience. We want to make it right. Send us an email at customerservice@marchandash.com with your full name, date you shopped and store you purchased at. We'd like to ensure you get store credit on your next visit.

Official response

Canceled order after one and half hour later

I placed an order after an hour and half waited and they canceled my order without any explanation or reason. Wasted time I could’ve order my needs from different dispensary!

YaseminyaSan Diego, CA

Official response

Details

License information

Delivery only

La Jolla, California 92037

(619) 314-7336

Medical & recreational

Website

Instagram

Facebook

Supports the Black community

Amenities

Age minimum

First-Time Customers

First time customers: 30%

Veterans: 10%

Senior: 10%

Disability: 10%

Rewards Points on every order!

Online ordering available

Introduction

March and Ash is a customer-focused, licensed dispensary and delivery service offering a wide array of products of the highest quality. We look forward to meeting you! Visit our website for upcoming deals and huge savings.

FAQ:

$0 Delivery Available on Orders $50

If items in your order are unavailable, we'll contact you promptly for replacements.

Delivery ETA may vary on Sale days.

How should I dispose of spent cannabis cartridges and empty integrated cannabis vaporizers?

A spent cannabis cartridge shall be properly disposed of as hazardous waste at a household hazardous waste facility or other approved facility. An empty integrated cannabis vaporizer shall be properly disposed of as hazardous waste at a household hazardous waste collection facility or other approved facility.

Delivery Service Information:

To better serve you, we offer delivery services with the following guidelines:

Delivery Hours: Please ensure that all delivery orders are placed before 9 PM to be eligible for same-day delivery. Orders received after this time will not be processed for same-day delivery. However, customers have the option to schedule orders for the next available delivery slot directly through our website.

Order Volume Considerations: While we strive to fulfill every order promptly, there are occasions when demand exceeds our delivery capacity. In such instances, to maintain our service quality, we may need to stop accepting orders before 9 PM temporarily. This measure ensures that we can effectively manage and fulfill all accepted orders to your satisfaction.

About us

We believe that everyone deserves a comfortable and confident cannabis experience - that’s why we have the most educated, highly trained staff to help you and the highest quality products to offer and we prioritize customer education, safety and satisfaction.