Name: Klover
Address: Gaslamp District, California, 92101
Telephone: (619) 688-0888
Price range: $2 - $180
Rating: 4.8

Hello!!! The feeling is mutual, your support and feedback is greatly appreciated:) We are happy to hear you enjoyed your delivery shopping experience, we can't wait to see you soon!!! #HUGEFACTS :D Follow us @klover_up to check out the newest products we have in stock & for Promo news; we are looking forward to your next visit!

Official response

My favorite store in San Diego

I ordered a mid shelf sativa and they didn’t have it in stock so they surprised me with a exotic sativa instead for same price! I see why they won the trophy I love this place

TombotTomSan Diego, CA

Thank you for your kind words about Klover! We're so glad that you enjoyed your surprise sativa and appreciate the recognition. Our team works extra hard to provide each of our customers with superior products and service. We hope to continue earning your loyalty one customer at a time!

Official response

Great service and quality products!

Brandon was communicative about the order and made it easy to meet in the heart of downtown. I lagged a bit grabbing cash but he was very patient. Appreciate it guys!

Ant2100San Jose

Thank you so much for your kind words about Brandon. We always appreciate feedback from our customers and we're especially pleased to hear that he provided a great customer experience. We pride ourselves on offering exceptional service so this is very encouraging for us! Thanks again for taking the time to review your interaction with our team, we look forward to serving you in the future.

Official response

Best delivery Service

The delivery driver was very patient and respectful. He was very patient and understanding of parking in the garage and walking to the building where I was working. This is the best delivery I’ve gotten, I will be ordering here again.

Lillianna_cincottaSan Diego, California

Thank you for your kind words about our delivery driver! We strive to ensure our customers have the best possible experience when ordering from us, and we are thrilled to hear that was the case with your order. We are happy to be able to provide a convenient and respectful delivery service. We look forward to serving you again in the future!

Official response

Love Klover

I love Klover, one of my favorite dispensaries, my only issue is you can't use the loyalty discount when ordering delivery, which definitely sucks

per_pad

Thank you for your kind words about Klover, we are truly delighted to hear you've been enjoying everything we have to offer! We understand your disappointment around not being able to use our loyalty discount when ordering delivery. Rest assured, we are currently working hard on ways to award our loyal customers with special discounts regardless the type of service or order. We really appreciate your patience!

Official response

Awesome

Great choices and if there isn't a product you want they make sure there's another option

NEM-NEM619San Diego, CA

Thank you for taking the time to review Klover! We are so pleased to hear that you find our product selection and alternatives useful. Our team takes great pride in finding the perfect solutions for each of our customers and it's wonderful to know that has paid off. We hope that your experiences with Klover have been positive and we look forward to continuing to offer you amazing products.

Official response

Awesome

Great selection even better prices , very punctual and i appreciated that a lot.

NEM-NEM619San Diego, CA

Thank you for such a wonderful review of our services! We are delighted to hear that we exceeded your expectations by providing quality products at reasonable prices. It is also great to know that the delivery was very timely. Your satisfaction is our top priority! We value our customers and strive to provide the best service possible. We look forward to seeing you soon!

Official response

Awesome

The delivery guy was super friendly! The selection of strains was great for the price.

khollidaSan Diego, CA

Thank you for choosing Klover! We are so pleased to hear that your experience with our delivery service was a positive one. It always brings us joy when our customers take notice of how awesome our drivers are - they're a huge part of the Klover family and work hard to make sure our customers are happy. We're glad you were able to find a strain that fit both your needs and budget. Your satisfaction is paramount to us, and we look forward to helping you again in the future!

Official response

Inaccurate Website, Delivery Driver

I got my order placed, then received a call that they didn't have anything that I ordered. I had to change every product, but was given a small discount for the inconvenience. I wouldn't have been upset if on top of all that happening the delivery driver (Sebastian) decided to be a perv and try hitting on me and made some unnecessary comments. Nothing about my order was easy or enjoyable. Sebastian left me feeling very uncomfortable and like the whole process wasn't worth it. It was my first time using their delivery service and I won't be returning to this store.

vrkudrnaSan Diego, CA

Thank you for taking the time to provide us with your feedback, it’s very helpful as we strive to continually improve our services. We apologize for any shortcomings experienced and are disappointed such an unpleasant circumstance caused your experience with Klover to be marred. We take reports of inappropriate customer interactions seriously, and I will be sure to pass this on to our management team so that they may look into it further. We regret that what was meant to be a simple exchange ended up leaving you feeling uncomfortable and unwelcome - please accept our deepest apologies. To ensure this kind of thing does not happen again in the future, we strive every day to deliver exceptional customer service and efficient order experiences. We hope you will give us another chance in the future, should your circumstance call for delivery services.

Official response

Lame

FTP from out of state, shamed by delivery driver in front of the nice hotel I was staying at because I walked up to his car got out furious and told me “I don’t know if you’re a homeless trying to rob me” ok? They had a picture of my id already. Idk Marshall was lame, called me twice bc 2/3 things I ordered they didn’t have, then acted like he didn’t have change until I said “I see it in your Fanny pack” but I would’ve tipped him had he not been rude/accused me of being homeless and a robber. Lame lame lame

MikeatfirstSan Diego, CA

We regret to hear that your experience with Klover was less than satisfactory when ordering delivery. All of our drivers are expected to adhere to the highest standards of politeness and professionalism, so it's unfortunate that you felt shamed by the delivery driver. We take negative comments like this very seriously, and we would like to offer our sincerest apologies for the manner in which you were treated. We also understand that you were expecting 3 items but only 2 were available; rest assured that we're taking steps to ensure this doesn't happen again in the future. Thank you for bringing this matter to our attention and for taking time out of your day to share this constructive feedback with us. We greatly appreciate it and always rely on customers like you for advice about how we can improve our services.

Official response

Nando referred me to this dispo and I’m completely satisfied thanks !!!

Cristian186336Chula Vista / National City

Hrs make it too challenging, costs too expensive, thank you

dvanderveenCoronado, CA

Cancels deliveries…. Does not call or answer phone

Placed order…. Had delivery cancelled after about 15 mins. No phone call. Was a total waste of time and ruined my delivery window from another company.

RomeGrownDowntown SD - Doctors

Great store with great prices and great people!

Always have what I need!

omaralanisDowntown SD - Doctors

Stocked and READY!

Had all the stuff I wanted, and delivered quickly. I’ve tried with 2 other places for delivery through WM and they either didn’t have anything in stock or took way too long. The delivery driver was really nice too.

WMUser119160388Downtown SD - Doctors

Best dispensary for edibles

I absolutely love walking into Klover. The colors the vibes the budtenders it's all awesome. Best place for edibles. It's like an adult candy store. Everyone is so friendly and the deals are great too.

JCrow619National City, California

Amazing experience

Second time being in here and Chance was the biggest help ever. Very overwhelmed so I told him what I like, first off very good customer service, and secondly who knew exactly what he was talking about and helped get everything I need plus through in extra. I will definitely be back again 🤘🏻

eastcoaster04Mission Valley

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