Hi, We apologize that we were unable to fulfill your delivery on this occasion. Due to regulations and restrictions, we are only able to stay open and make delivery orders tell 9pm. For this reason, we place a cutoff on the window to place delivery orders at 7pm. Depending on how busy our deliveries are we sometimes have to push the cutoff up to 6:30pm. We appreciate you taking the time to leave this review as we value your opinion and strive to provide A+ customer service. We have a dedicated V-tender staff that you are able to communicate with via the chatbox on our website/menu to confirm that your delivery will arrive the same day/night. Please feel free to reach out to a member of our staff to confirm the delivery date in the future, we are happy to assist with any questions.