Doorhash - Mission Valley
Delivery
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Medical & Recreational
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Free delivery
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$40.00 minimumThis website uses cookies to enhance and analyze your experience and deliver advertising on our platform and across the web.
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The customer service was superb!!! Experience overall, TOP- NOTCH. Thank you for the confirmation order call and updates.
Booney85San Diego, CA
Thank you for the great review! š Weāre really glad to hear the driver took good care of you. Weāll be sure to pass along the shoutoutāit means a lot to the team!
Official response
Appreciate you! š Happy to hear youāre enjoying both the quality and affordabilityāthatās exactly what we aim for. Thanks for the support
Official response
Sorry to hear thatāyou should always receive products youāre happy with. Please reach out to management so we can look into this and assist you further.
Official response
Thank you for the great review! š Weāre really glad you enjoyed the menu and service. We work hard to keep both variety and experience strong, so we appreciate the support!
Official response
Great bud and customer service. I received the wrong bud (honest mistake, even I didnāt notice literally until I smoked it.) I had assumed since I opened the package and had tried some, I was out the cash, but caked to find out. They offered to send someone immediately with the right product for a swap. The amazing budtender on the phone also took the time to find the strain I needed. Yeah, itās great to smoke and chill, but I use medical marijuana because of a variety of pretty bad autoimmune disorders. Iām in a lot of pain, Iām tube fed and nauseous often, and insomnia from the combo is real. All of that can also make me anxious. I know what strains work for symptoms Iām having. Their willingness to get me the right strain wasnāt just about something I wanted, I needed it, but they didnāt know that, they just made it right. Thanks guys, my back is releasing without me needing a nap. Iāll be back!
CDownesDowntown SD - Doctors
Thank you so much for taking the time to share this with us. Weāre truly sorry again for the mix-up, but really glad our team was able to make it right quickly for you. It means a lot to hear that the correct strain is helping you feel some reliefāthatās exactly why we take care in getting things corrected as fast as possible. We appreciate your trust in us and are honored to be able to support you. Wishing you continued relief and comfort.
Official response
Thanks for the 5 stars! š Happy to hear your delivery was fast and smooth.
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Appreciate you! š It means a lot to hear weāve been consistently hitting the mark. Weāll keep it up for you!
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Appreciate the love! šš„ Weāll keep bringing the quality every timeāsee you on the next order!
Official response
I received a call when some of my items were not in stock, got it quickly sorted with the person on the phone and my order came in a timely manner, no hassle and no worry!
AMorales46Tempe / Scottsdale
Thanks for your feedbackāweāre sorry the original items you requested werenāt available. In those cases, we sometimes substitute with similar products to avoid canceling the order, but we understand it may not always match what you had in mind. We appreciate you still giving us a try and will keep working on clearer communication around substitutions
Official response
To dry it been package for months and itās not the same thc % as advertise
c504Lemon Grove / Spring Valley
Sorry to hear the product didnāt meet expectations. We take freshness and accurate product information seriously, and we understand your concerns. Please reach out to management so we can look into this batch and help make it right for you
Official response
This was my first time in shopping with door hash, and I was pleased with the customer service. There was a little discrepancy in my order when it was delivered, but when I contacted them I received great customer service from Mia (I'm pretty sure that was her name). Thank you to everyone who made my experience pleasant. (Especially cause I hadn't smoked yet. š¤£š š«¶š½š«¶š½)
MzSmokeSmokeSan Diego, CA
Appreciate you sharing this! š Weāre glad you had a great first experience overall. Sorry about the initial discrepancy, but weāre happy our teamāand Miaāwere able to make it right quickly. Thatās always our goal. Looking forward to serving you again
Official response
NOT WORTH IT! LATE delivery 2.5+ hours AND no communication or accountability, when Delivery was stated to be 30-60. I received no call or updates regarding my order at any point (order placement, processing, delivery), and when I called at the 60 min and again at 120 min mark they didnāt offer a solution, remedy, or even issue an apology until asked for one. Consequently messed up my entire afternoon plans and reservations. I would have gone with another vendor had the delivery window been stated to be so long, but 2.5 hours+ to go less than 2 miles is crazy. Seriously: 1/5 stars.
JbplaskettDowntown SD - Doctors
Weāre sorry to hear about your experience. Delays and lack of communication like this are not acceptable and not how we operate. Weāre currently unable to locate an order matching these details, but weād like to investigate further. Please contact us directly with your order information so we can review and assist.
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Delivery only
San Diego, California 92108
Medical & recreational
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