We're truly sorry to hear about your experience and want to sincerely apologize for the lack of discretion, professionalism, and respect you encountered. Our goal is always to provide a smooth, respectful, and accommodating service, and it's clear we fell short in your case. This is not the standard we hold ourselves to, and we appreciate you bringing it to our attention. Weâre actively addressing this with our team to ensure it doesnât happen again. Thank you for your feedbackâwe take it seriously and are committed to doing better. If there is anything we can do to make this right please feel free to contact us at (424) 338-9333 and ask for Scott.