Hey there, I’m really sorry to hear about this experience, that’s definitely not the way we want things to go. You should never be left hanging without communication, and I can imagine how frustrating it must’ve felt to see your order marked as delivered when it never arrived. We’d love the chance to make this right for you. If you could reach out to us directly, we’ll dig into what happened and do everything we can to get you taken care of. Thanks for sharing your feedback, it helps us get better.

Thanks for the 5 stars—we appreciate you stopping by!