Dear valued customer, First and foremost, we appreciate any and all constructive criticism as we strive to be the top location for customer service. Your feedback is very important to us as a company. We at Natures Gift Medical in Lebanon Maine, located at 1384 Carl Broggi highway strictly have absolutely everything labeled properly. If you could please provide us with more information regarding which products you purchased that you felt was misleading, this will help us narrow down the problem to the situation Also, we have had a similar issue in the past with customers getting us mixed up with a competitor up the road who has a very similar name as ours. Could you please confirm that you did purchase your products with us at our Lebanon Maine address / location. We kindly ask you to contact us at (207) 339-03050 and provide us with more information regarding the sale so that we can help rectify the situation. All we need to do is look you up by name in our system and what products you purchased. If there was a mistake made on our behalf, we would like to fully reimburse you for your purchase and give you a gift card to the store for the inconvenience. We thank you kindly for understanding that accidents can happen and hope to be able to resolve this for you.