There's a bud tender by the name of Charles and he is amazing. He's attentive, polite, and professional. As a matter of fact, his professionalism is so top tier that I automatically assumed he was THEE boss. If he's not in charge, then he needs to be! I've never had a bad experience with any of the bud tenders at this location. Usually spend about 5 minutes total in the store because I pre-order. Definitely the way to go because this location is super busy during the evenings.