vikkmathis50
4 Reviews
5.0 stars

Great

Great tasting and actually works, it hit me about 20 minutes after eating one.
MMD Hollywood
MMD Hollywood
Hollywood, California
3.0 stars
I ordered a vape, eatable candy, and a battery for my cartridges, all totaled over a $100.00 only to be told to test the merchandise b4 leaving, because once I left, i purcased64 items over $100.00 & was warn there were no returns. I didn't think the vape would not actually work. Got home & its broken, tried to charge it and the light never turned green. What a waste.
MMD Hollywood
MMD Hollywood
Hollywood, California
Hi there, We’re so sorry to hear about the trouble with your vape — that’s definitely not the experience we want for our guests, especially after making such a big purchase. We always want you to feel confident and happy with what you take home, and we’d love the chance to make this right for you. Please reach out to us directly so we can work on a solution together and ensure your next visit is a smooth one. Feel free to stop on by, and we'll be sure to take care of you! — The MMD Hollywood Team
Official response
MMD Hollywood
MMD Hollywood
Hollywood, California
5.0 stars

Best of service once there, but guessing is not.

I love the website (Weepmaps) and the location because it's very close. The service was great & promotions and discounts were discussed. The only problem is when you order, you'll get a confirmation that your order was placed, but never a confirmation that it's ready for pickup. Even get an email once it's picked up, but never an actual, "Your order is ready for pickup." Why???
MMD Hollywood
MMD Hollywood
Hollywood, California
Hi there, Thank you so much for your feedback! We're really sorry to hear that you weren’t updated when your pickup order was ready. We typically send out a text notification once an order is prepared, so we sincerely apologize for falling short in your case. Clear communication and a smooth experience are top priorities for us, and we truly appreciate you bringing this to our attention. Your input helps us improve, and we hope to provide a much better experience on your next visit. Thanks again for reaching out — we look forward to serving you again soon! Warm regards, The MMD Hollywood Team
Official response
MMD Hollywood
MMD Hollywood
Hollywood, California
2.0 stars

Had to call to check order

I'm a first-time buyer, so it was my first time placing an order online for pickup & the first time visiting this spot. The order was placed around 10:00 a.m. & received confirmation that the order would be ready within 30-60 minutes along with a confirmation number & a text stating my order was received. Received a second text stating it was being fulfilled, but never received a confirmation that my order was ready to be picked up & it was like already 1:00 p.m. I went to the app & tried to cancel the order, but received a message that I had to call the number listed to cancel. I called and spoke with a girl & explained that I was still waiting on a confirmation to pick up my order. She explained that it's been more than 2 hours already & the order might be already ready. She told me to come on in & it should be ready for pickup. That was great news but would've been better had I received confirmation that it was ready.
MMD Hollywood
MMD Hollywood
Hollywood, California
Hi there, Thank you so much for your feedback! We're really sorry to hear that you weren’t updated when your pickup order was ready. We typically send out a text notification once an order is prepared, so we sincerely apologize for falling short in your case. Clear communication and a smooth experience are top priorities for us, and we truly appreciate you bringing this to our attention. Your input helps us improve, and we hope to provide a much better experience on your next visit. Thanks again for reaching out — we look forward to serving you again soon! Warm regards, The MMD Hollywood Team
Official response