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2 Reviews
2.0 stars
Lemonnade Van Nuys
Lemonnade Van Nuys
Van Nuys, California
1 star
I had a really frustrating experience here and would not recommend. I called ahead to confirm curbside pickup and payment, and was told paying by card would be fine and that they could bring the machine out. As I was literally pulling into the parking lot after driving 45 minutes for a specific item, they called back saying their card machine was down and I needed cash or to use their ATM. This turned a quick trip into a long ordeal. I had to drive around trying to find an open bank, go out of my way another 15 minutes, withdraw cash, and then drive all the way back. When I finally arrived, the employee brought my order to my car and actually handed me the bag before handling the payment. I told her the total I expected, she corrected it to $150, and I handed her the cash. I even waited there to give her time to count it, but she didn’t count it in front of me and instead reassured me that everything was fine. After leaving and sitting in the parking lot for a bit, I suddenly start