Thekurgen1
0 Reviews

Mass Alternative Care Chicopee Dispensary
Chicopee, Massachusetts1 star
Disrespectful manager and poor customer service
First bad experience in 2 years, first I was told by cashier that the gummies I was interested in were testing at 4%, so I said great, I'll take 3 tins. After leaving I saw that the actual strength 3.17so I went back in to see if I could exchange 2 tins for the higher strength of 3.37. After Asking the cashier why she told me 4% when they were 3.17 she said that's what they always do , they don't say 3.1 , or 3.3 , they just say 4%. However this is the first time I was ever lied to. Staff has ALWAYS told me correct info before. Mngr comes out at clerks request. She was rude and didn't listen to me. When I said the clerk was in a bad mood she flipped , she told me "don't disrespect my employees" , I don't believe she's the owner so they aren't her employees. But, I am her customer. She was short, she humiliated me in front of the other customers and staff and told me to leave. She could use customer service training and be more in control of herself. Staff member 54251 also needs training