They are always nice, the best customer service, VERY knowledgeable on all of their products. The only (very minor) small gripe I have is the security guard. He just doesn't align with the customer service, friendliness, the rest of the place has. He's not "mean" per se, but he could be more welcoming/friendly. I live this place though, great prices are the cherry on top! It's a seamless transition from entry to purchase. I give this place a solid 5 stars out of 5 stars. Please don't change, you are my spot!