SWroblewski
3 Reviews

5.0 stars
Juva - Redwood City
Redwood City, California2.0 stars
Wait time very incorrect
I placed my around around 4:30/4:40pm with the website stating 30-60 minute delivery so I place my order, it is not until after 5pm that someone has messaged me saying to expect my order from 6-7:30pm, received my order at 6:30pm and received no explanation as to why my order arrived an hour later than originally stated. I would have shopped elsewhere if the wait time was correct or canceled my order if I was notified more promptly that my order would not be ready until 6-7:30 pm. Terrible service to not get a response back. The driver was nice but the rest of my experience was already ruined.
Juva - Redwood City
Redwood City, California1 star
Waste of time
Waits two hours before telling me cannot deliver when now cannot order from anywhere else
Juva - Redwood City
Redwood City, CaliforniaHi SWroblewski, we're very sorry about any inconvenience this caused. It can definitely be frustrating when things don't go as planned, and hopefully we'll have the opportunity to make a better impression next time. Even when things are out of our control, we want to make sure we can set things right. Please don't hesitate to reach out if there is anything we can do for you. Thank you.
Official response