If you're authentic with them, they will be real with you. Several times I've expressed discomfort or anxiety, and they've been so understanding! I often feel like a nuisance when I go to other dispensaries, but finally have found a store I feel comfortable at and welcomed, even when they're busy I feel taken care of. Today the person who served me went out of their way to clarify a policy about masks, they called me and left a kind, humble voicemail and I totally wasn't expecting that!! As an anxious person, I have really appreciated their service. Also, buy 3 get 1 for a penny is a dope deal 😎