I got my bong and weed went home guess what the bottom of the bong was broken.. a hole in the bottom went the next day to exchange it, asked if I could get a grinder or something free.., cause you buy something its broke you deserve something in return.. guess what NOPE. they said since its under Alcohol Tobacco guidelines they can't give anything out for free .. might I add I wasn't asking for free weed just a grinder... its not illegal to give a non based product like you go to a brewery you get a free glass etc... same thing this place has bad reviews on yelp and after my experience I will say go else where!!!!