The owner - operators here are beyond nice and knowledgeable. They are truly interested in hearing about your medical history and matching you with the appropriate medicine. And they do the research: I had a few unusual questions about MMJ, physical pain and mental health and I received a call back ASAP to let me know I could find some answers in a follow-up e-mail (per my request). On my second visit, they remembered me and gave me another article they'd been saving. They simply go above and beyond the call from a customer service perspective and they kind of feel like family at this point (visit #4). The atmosphere (very important to me!) is professional and respectful. If you're looking for sexy Budtenders, hyped-up promotions and loud/rowdy music, this is not your place. However, they are non-judgmental: if you are a 'tatted-up rowdy music lover, you will find quality medicine here. Personally, I insist on a private visit with my Budtender as my health and how I choose my medicine is my business alone. I don't want to make small talk with other patients at the medicine counter or hear someone else's firsthand stories of what works and doesn't. I never seem to find a long wait. I'm not military, but I know they work discreetly with veterans which I find honorable. Northern Lights is across from Sloan's Lake in a modern-looking strip shopping center that is also home to a great Pho noodle house, The Cooler (good place for a proverbial Cold One) and a one-block walk from a Fish 'n Chips place. Between lake activities, MMJ shopping and some good chow, you can have a lovely afternoon. Much thanks also to the City of Edgewater for hosting (and not hassling) these fine folks.