@scoty27, thank you for sharing your review. There are 2 reasons someone would be called ahead of you in line. 1: They were checked in ahead of you at the reception desk. 2: They have an online order and are being called to the express window to claim their order. We encourage everyone to make their order online as it's the fastest way to get in and out as quick as possible. We wish you the best and hope to see you again soon. 🙂