Sbreann92
19 Reviews
1 star
Empty
No oil inside when I opened the package. The package WAS sealed. I ripped into it and took a hit to find it was already empty.
Cali Cannabis Care - Temecula
Temecula, California1 star
I ordered 2 products (both handheld concentrate vapes). It took me a several days to smoke through the first & I had no issues. I went to open the other last night and turned it on. Noticed it was already “on”. It was a west coast cure 2.0pen and it is completely empty upon opening. I tried to take a puff and noticed the nasty burned empty taste and looked. I sat it upright for a while and forgot about it and came back. There is NO oil of any kind inside of it. Completely empty. Will not use this company. Throwing money away with empty products. :(
Frost - Sylmar
Sylmar, California1 star
I will never again order from these scammers- sent me a link to get my social security info. When I questioned that the driver got nasty rude. I sent all screenshots to customer service of Weedmaps and have reported the company to Weedmaps as well. The “new process” is fraudulent. If I could say zero stars- they would’ve gotten zero. This was not my first time ordering from them- the last few times I paid cash. Cashless is not safe unless you want to lose your funds in your account or your identity. They used to offer Zelle or Venmo- now Danny the delivery driver today claims there’s a “new process” and they don’t accept Zelle or Venmo payments anymore. They need to update the website and Weedmaps then. Weedmaps opened an investigation- be safe and happy medicating- but steer clear of this nonsense “company”.
Purple Lotus - Menlo Park
Menlo Park, California5.0 stars
Purple Lotus - Menlo Park
Menlo Park, CaliforniaThank you for showing love to Purple Lotus. We’re all about delivering the best products and top-tier service, and we’re thrilled you had a great experience. Can’t wait to see you again soon!
Official response
5.0 stars
5.0 stars
Chyll
Sylmar / Pacoima / Panorama City, California5.0 stars
5.0 stars
5.0 stars
Chyll
Sylmar / Pacoima / Panorama City, California5.0 stars
3.0 stars
From Great to Bad real fast.
I usually love coming here; everyone is super sweet. Today, the gentleman helped me and even said he was praying for my son (transplant kiddo). We got talking, and I accidentally bought 2 entire Rove setups- instead of just two pods, which I already own batteries. It was an honest mistake. However, when I called to enquire about a possible exchange for pods only, the person was incredibly rude, cutting me off and insisting I got a better deal. I couldn’t get a word in so I eventually said “just forget it then if you won’t let me talk” and hung up. The phone experience soured my otherwise great impression of the store. I don't like being treated like a child and won't likely return after this. Not because of my in store experience- that has always been 5 star.
iLYFTED - Sylmar
Hi Sarah, we're truly sorry to hear about your recent experience. Your satisfaction is incredibly important to us, and it's disheartening to learn that you encountered such frustration during your call. We deeply apologize for any inconvenience caused by the miscommunication regarding your purchase. Your feedback is invaluable, and we're committed to addressing these concerns to ensure a more positive experience for all our customers. I know we spoke over the phone to rectify this situation and you have a 25% off credit towards your next order, if there's anything else we can do to make things right or assist you further, please don't hesitate to reach out. We genuinely appreciate your continued support and hope to have the opportunity to regain your trust in the future.
Official response
Chyll
Sylmar / Pacoima / Panorama City, California5.0 stars
Lowest $prices around
Great communication, great products, and low prices! Makes it an easy experience to order.