Hi Robin, We’re sorry to hear your visit wasn’t what you expected, and we truly appreciate you taking the time to share your feedback. Our goal with every promotion—especially our B1G1 and B2G1 deals—is to give customers the chance to take home even more of the quality products they love, often doubling the value of their purchase. In most cases the “Get 1” item is the exact same top-shelf product as the “Buy 1 & 2” item, and it’s yours for just $1. That dollar isn’t a hidden charge—it’s simply a legal requirement. State cannabis regulations don’t allow dispensaries to give cannabis products away completely free, so $1 is the smallest amount we can charge while staying fully compliant. We’d gladly make it $0 if the law allowed, but this small charge lets us continue to offer “free” premium products in the most affordable way possible. We’ll take your feedback to heart and work to make our promotional descriptions crystal clear so there’s never any confusion. Our team is always happy to walk you through current specials—either in person or over the phone—to make sure you’re getting the best possible value each time you shop with us. We hope you’ll give us another chance to serve you and show you the level of quality, transparency, and service we’re known for.