RM38
0 Reviews
1 star

Wouldn’t exchange wrong order. Poor service.

I ordered pk crusher and they gave me gelato. Gelato is the same price but with significantly less thc. They wouldn’t let me exchange because I accidentally left the store before I realized the error. They basically told me to piss off. Super disappointing no customer service. They made me stand outside the store and treated me like I was trying to scam them when all I wanted was to get what I ordered. You can’t even call them you can only leave a message or send email. If this store screws up your order like mine you are just stuck with it. Lame as hell. TRIPLE CHECK YOUR ORDER BEFORE YOU LEAVE THE STORE. The person I dealt with had long hair, a beard, was short, and had rotting teeth. Look out.
Theory Wellness Chicopee: Recreational & Medical Cannabis Dispensary
Theory Wellness Chicopee: Recreational & Medical Cannabis Dispensary
Chicopee, Massachusetts
We understand how frustrating this is! We know its been a little while, but if you'd like to connect with us about your experience, we are interested in reaching out to you through our email, Feedback@Theorywellness.org. We hope to hear from you!
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