I purchased a disposable that ended up not working so we called in and asked the return policy. Whoever answered the phone gave us completely wrong information and said that they would replace the disposable and we specifically asked if we had to bring it in so we could show her that it’s not working… You could tell she was busy she said no and my girlfriend told her she would be there in 15 minutes.. The manager said this was a communication error and sent my girlfriend home when she got there.. bad business. I could care less about the disposal… Prime example on exactly what NOT to do when your employee makes a mistake and gives a customer the wrong information. You have to understand that these are YOUR employees… this is a business… they are not to be treated as friends and prioritized at the expense of the customer when they make a mistake… that’s when you need to step in and fix the problem they created to benefit the customer and brand you represent. Owner please call