We're so glad you enjoyed your visit! Thank you for the support and the kind review. – Nature's Spot Team

Thanks so much for sharing your experience! We're happy you had a great visit and hope to see you again soon. – Nature's Spot Team

Hi Rexles! 🙌 Thank you for taking time to write this review, we truly appreciate it. If possible, can you send as much detailed info about the plug you received to contact@plugplay.com? We fully stand by the quality of our products and will note this feedback so our team is aware! 💚 In the future, if you have received a defective cartridge, you can take it back to the shop you purchased it from and they should do an exchange for you. Thank you again and please let us know if you need any assistance in the future by reaching out to us on IG (@plugplayallday_) or by email (contact@plugplay.com).