I was new to all of this and needed to find something for pain relief. The people at this office were incredibly helpful and didn't make me feel like a stupid old lady! The manager took care of me the last time and I believe her name was Nina. She was incredible! They are all extremely knowledgable and patient. They will give you suggestions and help you with all the devices. Thank you so much!! It is clean and comfortable too, so you don't mind waiting.