We're sorry for the frustration! Our driver always calls before arrival and waits up to 15 minutes. If we can't reach you, we unfortunately have to move on. Please make sure to answer our calls so we can deliver smoothly. We'd love to serve you again! 🙏

We sincerely apologize for the long wait and the trouble canceling! 🙏 This is not the experience we want for our customers. Please reach out to us directly and we will resolve this for you immediately. We're sorry for the inconvenience!