Placed an order, was told estimated 30-60 mins. I waited for 2 hours, no communication from them. I then call them to ask for an update and they say essentially “the driver hasn’t even looked at it yet, gonna be another 3 hours.” I was furious but what option do I have except wait or cancel? Anyway man on the phone was nice, courteous, explained well but I’ve had dispensaries offer SOMETHING as consolation given the issue is their fault? All I needed was for them to tell me it’ll take 5 hours and I would’ve made other plans maybe done some errands and came back. Respect your customers & their time or lose them. SOLID 1 on 10.