Very welcoming and knowledgeable, they helped explain the nuances of the herb. The products are fantastic with a wide assortment to try. The staff is exceptional. Will is very friendly, and the rather athletic gentleman with tattoos is extremely helpful and patient. Also one of the women working there (terrible with names but had a KISS t shirt) is wonderful! She knows a lot about the products and different techniques to try. All in all this place is definitely my go to and I hopefully will be a regular there! If anyone is looking for a place to go, this is good spot to stop.