I too was skeptical about the whole process, but after speaking with Dr. Rob he put me at ease. Based on my medical records, he was able to make recommendations on additional treatments. Spoke with him directly, meaning his staff is well versed in customer relations and satisfaction, and they excel. I want to make a special note that his office and services and prices are military friendly. I recommend Holistic On Call to anyone with a legitimate ailment looking for an alternative to pills. -PhillipC Staff Sergeant, USA (Retired)