I'Il wager we are one of NS best customers. We regularly spend a small fortune here. The staff and store are lovely in person, but online ordering and customer service are garbage. The posted order cutoff is wrong and when confronted with this the reply is "we have no control over the website". Um wtf... also their online system routinely - for unspecified mysterious reasons - cancels orders!!! Again, wtf. It's 2026 ppl - this is no way to run a business!!!

After having my online order canceled for unspecified reasons, I placed another order. After multiple calls and assurances my 2nd order was definitely coming tonight, it was again cancelled and now the store is closed. Seriously ppl?