Peppermintsnaps, So sorry we were not able to meet your standards. We will always be the first to admit that we are not the standard dispensary that you might frequent. Our background is in the health care field, and as such we always try and maintain the same standards that you would find in a health care office. That being said, we keep our bulk flower in surgical grade stainless steel containers with sterile grade silicone gaskets to ensure the best possible grade of flower. While the lovely glass containers do present a visually striking appearance, all of our research indicates that the transmittance of light combined with storage outside of an environmentally controlled area, such as a sales floor, can degrade the potency of the flower. We are always more then willing to weigh out in front of the customer their desired amount of flower. Secondly, we do not give customers access to our bulk flower for two reasons. The first reason is that if you were to go into your local eatery and see the chef licking his fingers and then handling your food, you might recoil at the sight to some degree. We had the same reaction when visiting some dispensaries that allow customers to handle and comb through the bulk flower after coughing into their hand or in one such case a budtender wiping her nose on the back of her hand just before weighing out an 1/8th for us to purchase. Our staff will always glove up prior to serving our customers deli style as you are used to, and before weighing out the days pre-packs. The second reason comes from the recommendation of our governing body the OLCC. They have regaled us with stories of dispensaries being pilfered by nefarious characters who will ask to see a certain strain and then quickly ask to see a second strain that is of no particular interest to them, while the budtender has their back to the customer getting the second strain, the customer will perform a snatch and grab and abscond with the first strain of bulk flower. We feel that this is not only a security risk to our customers in the store at the same time but also to our staff. Lastly, to address the issue of prices online. You are absolutely right about this issue! We are currently working with a local media group to get our site up and running so that our customers do not have to suffer the angst as you did with no price knowledge before coming in. Being the new kid on the block is no excuse for not living up to the standards our customers demand and I can assure you that we are working diligently to rectify the situation. We are truly sorry we did not meet your standard for a great dispensary, but we are very thankful for the opportunity to serve you and grateful for the critique of our facility. It keeps us on our toes and drives us to be better for our community! Thanx for the feedback! The Arboretum